What are the responsibilities and job description for the Retail Account Coordinator position at Retail Merchandising Services?
**Retail Account Coordinator Job Description**
We are seeking a detail-oriented professional with a passion for building strong relationships and driving retail success. As a Retail Account Coordinator, you will play a key role in ensuring seamless communication, project execution, and client satisfaction.
Main Responsibilities:
- Serve as the main contact and company expert for at least one continuity account, providing regular status updates, writing all necessary account procedures, and conducting quarterly analysis to identify additional revenue opportunities.
- Develop clear, concise, and accurate project documents to facilitate flawless service execution.
- Support Account Managers by completing photo review, comment review, and auditing submitted reports to ensure accuracy and follow up with reps as needed.
- Analyze and recap reports with clients throughout service delivery to allow for essential feedback.
- Ensure field rep coverage is obtained utilizing RMS reps and third-party merchandisers when needed.
- Respond to all service questions from office staff and field reps submitted via the web portal, email, or phone.
- Create and foster positive relationships with internal and external contacts, ensuring timely, professional, and respectful interactions.
Requirements:
- Bachelor's degree in business or a related field.
- A minimum of 1-3 years of experience working for a big box retailer in a Team Lead or equivalent role.
- Strong understanding of retail best practices, procedures, and systems.
- Excellent organizational skills, analytical abilities, and dedication to continuous improvement through technology and process.
- Strong business communication skills, including written, verbal, and presentation skills, as well as expertise in Microsoft Office programs such as Word, Excel, and PowerPoint.
Schedule:
This is a Monday-Friday, 9:00 AM - 5:30 PM position with a hybrid schedule available after the first 90 days.
Benefits:
- Preventative Healthcare Coverage (MEC)
- FSA Account
- Life and AD&D Insurance
- Short Term Disability
- Vol Long Term Disability
- Vol Dental and Vision Plans
- Vol Accident, Hospital Indemnity, and Critical Illness Insurance
- Paid time off
- Traditional and Roth 401(k)
- 401(k) company match
- Perks at Work - Retail Discount Program membership
- Access to DailyPay
