What are the responsibilities and job description for the Business Development Representative position at Retail Options?
Why Join Us?
At our company, we cultivate a culture of growth, innovation, and collaboration, offering an exciting environment to build a rewarding career.
We empower our team members to make meaningful contributions, driving efficiency and value for our clients. Here, your ideas for improvement are valued, and you’re encouraged to actively shape processes and solutions.
Our commitment to Corporate Social Responsibility means prioritizing sustainability, community engagement, and a supportive workplace.
By joining us, you’ll be part of a motivated, purpose-driven team dedicated to making a positive impact for our clients and the world around us.
Position Overview :
We are seeking a motivated and self-driven sales professional to join our team in identifying and securing new business opportunities aligned with our plant’s capabilities and niche markets within the folding carton and paperboard packaging industry.
This role is responsible for establishing and maintaining strong, professional client relationships, ensuring a high level of service and expertise in our product offerings.
How You Will Contribute :
- Develop and execute a structured sales process with clear KPIs to measure strategy effectiveness and value.
- Build trust with clients and colleagues by becoming an expert in product offerings, capable of leading discussions and addressing inquiries.
- Evaluate and assess prospective and current customers’ needs to recommend appropriate products and solutions.
- Proactively expand business by developing new client relationships and growing existing accounts.
- Maintain a consistent sales pipeline to meet or exceed quota targets.
- Serve as the primary liaison between clients, customer service representatives, internal teams, and other departments.
- Support customer service by processing RFQ requests based on client specifications for design, estimates, and quotes.
- Act as the first point of contact for customer service issues, coordinating delivery schedules and sample requests as needed.
- Collaborate with production and internal teams to ensure efficient job and project workflows.
What We Need From You :
- Extensive knowledge of the folding carton, packaging, and / or printing industries.
- Strong organizational and time management skills.
- Demonstrated success in prospecting, presenting, and closing sales.
- Excellent verbal and written communication skills.
- Proven ability to work both independently and as part of a collaborative team.
- Bachelor’s degree preferred.
- 8-10 years of outside sales experience in a related industry.
- Willingness to travel up to 50% as required.
This role offers the opportunity to work in a dynamic and growing industry with a focus on developing meaningful client relationships and delivering exceptional service.
We are an equal opportunity employer and value diversity within our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
