What are the responsibilities and job description for the Senior IT Manager position at Retail Options?
The Senior IT Manager is responsible for planning, coordinating, and leading the companies technology-related activities, managing the IT team and IT assets. The ideal candidate will have advanced technical knowledge, excellent leadership skills, and the ability to communicate effectively with both technical and non-technical stakeholders. This individual will analyze current systems and assets, recommend and implement solutions and upgrades, and provide training across functions.
- Lead cross-functional selection and implementation of a cost-effective replacement for ERP system.
- Oversee all IT security and cybersecurity objectives, initiatives, and measurements.
- Improve essential IT infrastructure and cloud-based architecture, including operating systems, applications, security tools, servers, email and telephone systems.
- Provide reliable and timely information in support of internal customers’ daily needs and special projects.
- Protect and secure the Company’s confidential data and intellectual property.
- Research and evaluate emerging technologies, hardware, and software.
- Lead IT projects in support of business objectives, ensuring timely and within-budget completion .
- Manage and coordinate a team of on- and off-site IT professionals.
- Assess organization and succession needs to ensure continuous improvement of IT staff.
- Provide continuous assessment of cybersecurity regimen and proactively minimize operational business risk.
- Develop and execute planning for disaster recovery and maintain backups.
- Build long-term relationships with outside vendors for IT-related products and services, complementing internal resources to optimize value.
- Develop annual expense and capital budget. Ensure cost-effectiveness of the IT department.
- Monitor network utilization and performance and implement procedures to optimize network reliability and availability while mitigating risk.
- Prepare cost–benefit analyses when upgrades are necessary and monitor vendors to ensure that they’re offering the best possible service and value for business needs.
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