What are the responsibilities and job description for the Retail Sales Associate position at Retail Shop?
Overview
We are seeking a motivated and customer-oriented Retail Sales Associate to join our team. In this role, you will be the face of our store, providing exceptional service to our customers while assisting them with their shopping needs. Your primary focus will be on creating a welcoming environment, driving sales, and ensuring customer satisfaction.
Duties
- Greet customers as they enter the store and provide assistance with product inquiries.
- Operate the cash register and handle transactions accurately using POS systems.
- Maintain knowledge of current promotions, sales, and product features to effectively upsell items.
- Assist in stocking shelves, organizing merchandise, and maintaining store cleanliness.
- Handle customer complaints and resolve issues in a professional manner.
- Supervise junior staff members during shifts to ensure smooth operations.
- Perform basic math calculations for transactions and inventory management.
Skills
- Strong phone etiquette for handling customer inquiries over the phone.
- Proficiency in operating cash registers and POS systems.
- Previous experience in retail sales or grocery store environments is preferred.
- Basic math skills for accurate transaction processing.
- Ability to sell products effectively while upselling additional items.
- Excellent communication skills with a focus on customer service.
- Supervisory skills to guide and support team members as needed.
Join us in delivering an outstanding shopping experience for our customers while growing your career in retail!
Job Types: Full-time, Part-time
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
