What are the responsibilities and job description for the Business Office Assistant position at rethink.?
fit
/fit/
verb
- be in agreement or harmony with; match
Fit is foundation.
Every decision at rethink is based on fit. This creates a foundation that is solid: confident and unwavering. Each member of our team is a fit for us, and maybe more importantly, we are a fit for them.
Fit is framework.
Putting fit at the heart of every decision makes certain our framework is steady. Each decision builds on the next, reinforcing strength. This is undoubtedly true when it comes to our team. Each member added to our team builds confidence and reinforces the unwavering commitment we have to the care we provide.
Fit makes the hard easier.
Treating eating disorders is hard. But it doesn’t have to be hard hard. When a team, built with a solid foundation and steady framework, comes together, and provides consistent and complete care, recovery becomes easy hard, not just for patients and families, but for the rest of the care team as well.
That’s why at rethink we provide seamless, multilevel care in one space with one team including specialized physicians and advanced practice providers, registered dietitian nutritionists, and mental health providers.
If it sounds like we might be the right fit for you, reach out! We would love to have a conversation to learn more about you and what you are looking for in the right fit.
We can’t wait to chat!
Does it Fit for You?
The Business Office Assistant on the rethink team sets the tone for each and every patient's experience. They are the face of our team. The business office assistant:
- Provides exceptional care and service to patients, supporters, and guests through all forms of communication, including in-person, email, and phone calls
- Develops relationships with patients and families that build trust and encourages recovery
- Facilitates the patient flow process and effectively communicates with team members
- Coordinates scheduling of appointments for patients
- Maintains a clean and organized front desk/patient lounge area
- Collects payment from patients
- Verifies patient insurance and benefits information
- Maintains patient’s medical records and inputs patient data into our medical record system
- Operates standard office equipment such as Microsoft office systems, phones, printers/copiers, fax machines, etc.
- Performs general office duties/administrative tasks in support of the team
Education / Experience / Certifications
- High school diploma or equivalent
- Excellent interpersonal and communication skills
- Ability to multitask in a busy environment
- Ability to handle patient information in compliance with HIPAA
- Ability to prioritize work and manage deadlines effectively
- Exceptional computer literacy and above average typing ability
- Interest in eating disorders and in making the hard easier
What will set you apart
- At least one year of experience as a receptionist or office assistant, preferably in a medical/therapy office or similar setting
- Experience with insurance verification and/or medical billing
Benefits
- Competitive compensation
- Unlimited paid time off
- Health, dental, and vision insurance
- 401(k) retirement plan with match
- Quarterly-team retreat
Schedule
Monday –Thursday: 7:45am – 4:30pm
Friday: 7:45am – 3:00pm
Salary : $20 - $22
