What are the responsibilities and job description for the Patient Account Representative position at Retina Consultants?

The Patient Accounts Representative (PAR) serves as a financial counselor to patients and manage the following duties :

Maintain an accurate cash drawer and functions related to cash drawer reconciliation and deposit
Determines and communicates procedure estimates to patients
Assist patients in setting up financial arrangements such as payments plan
Monitor and manage patient responsible accounts receivable to ensure timely payment on accounts
Manage adjustments on patients accounts
Communicate with physicians regarding delinquent accounts and address them with patients accordingly
Coordinate with front desk staff, billing department, and technicians as needed to access the financial needs of the patient
Manage returned checks, bankruptcy notifications, and other incoming financial information
Assist patients in applying for medically indigent coverage
Prepare monthly reports on patient AR, adjustments, and payment plans

The right candidate will process the following skills :

Ability to work in a face paced environment

Excellent typing skills

Thorough knowledge of healthcare patient management systems as well as electronic health record systems

Strong understanding of insurance billing practices as it relates to patient financial responsibility

Written and verbal communication with patients, co-workers and physicians

Ability to work independently and as part of a team

Positive attitude and desire to contribute to the success of the Practice

Experience Requirements

Five years of healthcare financial counseling or patient access experience is preferred, two years of experience is required

Must have previously worked in high volume billing office

Our practice offers an extensive benefit package including health insurance, short and long term disability, life insurance, 401K plan, long term care insurance, educational benefits, uniform stipends, and paid time off.

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Patient Account Representative

Retina Consultants Of Carolina PA, Greenville, SC

Patient Account Representative

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