What are the responsibilities and job description for the Medical Receptionist- Bilingual Spanish position at Retina Sacramento MSO LLC?
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Greet patients, family members, visitors, staff and physicians in a warm and respectful manner
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Strong communication skills with the ability to clearly communicate with referring physicians and their staff
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Ability to work independently or in a team environment and assist coworkers in various aspects
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Answer phones in a pleasant and professional manner
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Adaptable to fast paced environment
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Gain knowledge and the ability to schedule new and established patients in accordance with scheduling guidelines
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Check any messages and respond as appropriate
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Review various faxes, and patient referrals within 24 hours
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Eagerness to perform additional tasks
- Problem solving skills
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Verify insurance eligibility, add insurance and any authorizations needed
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Assist with the patient check in/check out process to optimize patient experience
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Ensure patient financial obligations are appropriately addressed at time of service
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Ability to maintain a HIPAA and OSHA compliant workstation
- Ability to communicate clearly, verbally, and in writing
- Ability to apply policies and principles to solve everyday problems
- Ability to plan, exercise initiative, problem solve, make decisions
- Ability to complete multiple tasks simultaneously
- Ability to establish priorities and coordinate work activities
- Excellent organization and time management skills
- Ability to work in an unsupervised environment, both as a team and as an individual
- Ability to maintain a courteous demeanor while maintaining required level of productivity
- Knowledge of insurances: HMO’s, PPO’s, Medicare, MediCal
- Knowledge of how to operate standard office equipment
- Able to dilate, check vision, and enter appropriate chief complaint
- Understand what diagnoses are considered emergencies
- Ability to document accurately and efficiently patient communications
- Ability to follow direction well, maintain professionalism, and be punctual
- Enjoy working with patients, primarily elderly patients
- Patience and empathy
- Ability to work as a part of a team
- Ability to work under pressure in a high paced environment
- Bilingual in Spanish and English
Physical Requirements:
- Sitting and viewing computer screen for extended periods
- Keyboarding for extended periods
- Standing or walking, up to 75% of the time
- Lifting, reaching, and bending, often
- Close visual acuity required to perform duties such as viewing computer monitor, and determining accuracy and thoroughness of work
Typical starting pay is $19.50 per hour
Full-time immediate employee benefits:
Paid Time Off (PTO) 13 days per year, as accrued.
7 Paid Holidays per year.
Scrub Allowance
Ability to participate in company 401k plan offered through Fidelity.
On the first of the month following 30 days of employment benefits:
Medical insurance – employer pays 95% of premium of base HMO plan for employee (dependent coverage available for purchase).
Group dental, vision, life, and accident plans available for purchase.
Flexible Spending Account participation available.
Allows pre-tax deferrals of amounts for medical, dental or vision premiums
Allows pre-tax deferrals for dependent care expenses, subject to limitations
After 90 days of employment – Paid Sick Leave of 5 days per year.
After one year of service – 401K Plan Safe Harbor contribution (3% of annual earnings) received after plan year ends.
Salary : $20
