What are the responsibilities and job description for the Front Desk Associate Opener position at Retro Fitness of Fort Lee, NJ?
Benefits :
Bonus based on performance
Company parties
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Wellness resources
The Front Desk Associate or Membership Experience Associate (MEA) is the face of the Retro Fitness outlet in Fort Lee, NJ. The MEA is the first person a member or guest sees when entering the gym. The opener is a critical position as being reliable and early to open the club is a must. It is important that this person is outgoing, friendly, team-oriented with great communication skills. Sales skills are required for this position. The MEA must also have superb multi-tasking skills and enjoy helping people.
Compensation and Perks :
15.25 per hour.
Attractive commission ($10 or $20 per membership sold)
Monthly bonus structure
Complimentary Ultimate Membership to this location (excluding access to other Retro Fitness locations and guest access)
With the adjacent wellness center, Edge Well : Free use of recovery modalities, Free orthopedic evaluation and treatment (first time), Discounted follow-up treatments
30% off Retro Blends smoothies, cooler drinks, protein bars, apparel, and other Pro Shop items
15% off Spartan Meals
15% off Personal Training packages.
NASM discounts
Flexible schedule
Positive company culture
Requirements : ⦁ Sales experience is required. ⦁ This is a part-time, hourly position. A minimum of 15-20 hours per week is required. ⦁ Preferred retail and / or hospitality experience. ⦁ A positive, upbeat attitude and personality. ⦁ Effective ability to communicate with members, guests, coworkers and managers. ⦁ The ability to multi-task. ⦁ Customer service oriented. ⦁ Punctual, responsible, reliable and pays attention to detail. ⦁ Handling cash and other transactions at Point of Sale. ⦁ Willingness to learn and work in a goal-oriented and structured environment.
Environment :
Working environment is inside Retro Fitness of Fort Lee, NJ.
Direct Reports :
This position is supervised by the positions below and in order of :
General Manager
Assistant Manager
Main Responsibilities of the Membership Experience Associate (MEA) : ⦁ Opening the club on time. ⦁ Greeting and checking in members and guests as they enter the club. ⦁ Resolving member / guest issues in an effective manner. ⦁ Membership tours / sales and retention. ⦁ Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc. ⦁ Ensuring a safe and clean environment for all members and staff. ⦁ Picking up weights up to 45-60 lbs. is required. ⦁ Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility. ⦁ Opening and closing the facility if scheduled. ⦁ Following company policies and procedures.
Salary : $10 - $20