What are the responsibilities and job description for the Front Desk Representative position at Retro Fitness?
Retro Fitness Overview
Our Health Club is built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. We provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place, one visit at a time.
Salary Information
The compensation for this role is $16.50 per hour.
About the Role
This position is responsible for greeting and checking in members as they come in, resolving member issues in an effective manner, membership sales and retention, following up with prospects, selling in-store merchandise, ensuring a safe and clean environment, and applicable downtime tasks provided by Management.
Required Skills and Qualifications
To be successful in this role, you must have a positive upbeat personality, effective ability to communicate with customers, coworkers, and managers, the ability to multi-task, customer service oriented, punctual, responsible, and pays attention to detail. CPR/AED training is preferred, and prior sales experience in a retail setting is also preferred. Successful completion of all Retro University courses is required.
Benefits
As a Front Desk employee, you will receive employee discounts, flexible schedule, free uniforms, and more.
Work Environment
This position is supervised by the Retro Fitness General Manager and works in a fast-paced, dynamic environment inside the Retro Fitness Outlet. Working hours could vary and include mornings, evenings, and weekends.
Our Health Club is built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. We provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place, one visit at a time.
Salary Information
The compensation for this role is $16.50 per hour.
About the Role
This position is responsible for greeting and checking in members as they come in, resolving member issues in an effective manner, membership sales and retention, following up with prospects, selling in-store merchandise, ensuring a safe and clean environment, and applicable downtime tasks provided by Management.
Required Skills and Qualifications
To be successful in this role, you must have a positive upbeat personality, effective ability to communicate with customers, coworkers, and managers, the ability to multi-task, customer service oriented, punctual, responsible, and pays attention to detail. CPR/AED training is preferred, and prior sales experience in a retail setting is also preferred. Successful completion of all Retro University courses is required.
Benefits
As a Front Desk employee, you will receive employee discounts, flexible schedule, free uniforms, and more.
Work Environment
This position is supervised by the Retro Fitness General Manager and works in a fast-paced, dynamic environment inside the Retro Fitness Outlet. Working hours could vary and include mornings, evenings, and weekends.
Salary : $17
