What are the responsibilities and job description for the GMP Operations Support position at Retro?
Retro develops therapies for diseases driven by the biology of aging. We focus on cellular reprogramming and autophagy to rejuvenate cell and tissue function with the ultimate aim of adding 10 years to healthy human lifespan.
We’re building a mission-driven team of accomplished and kind individuals who embrace our startup culture of rapid iteration, transparency, and versatility.
We are hiring a new member of our Sci Ops team whose primary focus will be supporting the deployment and ongoing operation of our in-house GMP facility. Beyond that, you’ll work on improvement projects and daily tasks required for running Retro’s labs and facilities. You will be a part of the Science Operations team - a close-knit group of dedicated, resourceful humans, and you’ll report to their fearless leader.
About you:
You are detail-oriented, organized, and thrive in bringing structure among chaos. You enjoy both compliance-driven tasks and the challenge of dynamic troubleshooting. You proactively address issues, enjoy collaborating cross-functionally, and consistently demonstrate accountability and reliability. You're comfortable in fast-paced environments and passionate about supporting groundbreaking science.
\n- Act as the point person for GMP-related daily GMP lab operations requests, material handling needs, troubleshooting, inventory management, and oversee stocking, ordering, shipping, and receiving activities
- Perform routine cleanroom maintenance, coordinate vendor services, and handle operational tasks
- Conduct environmental monitoring (temperature, humidity, particle counts, etc.) surveys and ensure the facility is within standards during operation
- Collaborate with the R&D and Process Development teams to ensure smooth operational tech transfers to GMP.
- Interface proactively with the Quality team, ensuring compliance with regulatory requirements and internal SOPs
- Support documentation, validation, and calibration efforts for GMP instrumentation and facility equipment, including IQ/OQ/PQ activities under the guidance and final approval of the Quality team
- Provide hands-on support to the broader Sci Ops team, including improvement projects and requests relating to general lab and facilities needs
- Serve as a key on-call responder for facility emergencies and urgent issues (such as power failures, significant leaks, cold storage alarms, etc.) - a rotating team responsibility which includes some nights, weekends, and holidays
- Have 2-4 years of experience working in GMP operations, lab management, quality assurance, or another highly regulated biotech environment - bonus points if you’ve directly supported clinical manufacturing or equipment validation.
- Are hands-on and technically adept in cleanroom environments - you know your way around environmental monitoring equipment, understand contamination control practices deeply, and feel at ease maintaining meticulous documentation
- Have practical knowledge of instrument calibration, equipment qualification processes (IQ/OQ/PQ), and vendor management - you’re comfortable coordinating with external partners and internal teams to ensure smooth operations
- Are naturally organized and precise - you take pride in maintaining clear, detailed documentation and have an intuitive feel for regulatory requirements and standards
- Know inventory and material handling systems well (Quartzy, ERP systems, etc.) and enjoy optimizing how things are tracked, stored, and managed
- Communicate clearly and confidently—whether you’re discussing detailed compliance procedures with the Quality team or providing updates to colleagues in non-technical roles
- Embrace technology and organization - you’re familiar with digital tools such as Google Workspace, Asana, and Notion to track tasks and document work, as well as confident in picking up new softwares or systems to monitor the facilities
- Enjoy diving into complex problems and proactively troubleshooting issues - you're not one to wait for instructions when you spot a potential improvement or an operational snag
- Are physically comfortable in an active role - you’re able to safely lift and handle materials and supplies (up to 50 lbs), using appropriate support and equipment
- Are flexible and willing to occasionally work outside regular hours to address critical GMP activities, emergencies, or maintenance needs
We take pride in cultivating an environment that fosters collaboration, open communication, and authenticity. We believe that great results are best delivered by a highly creative team working in concert. We are an equal opportunity employer; we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are diverse in background and singular in mission.
Salary : $70,000 - $90,000