What are the responsibilities and job description for the Bell Attendant/Shuttle Driver FT / Flexible Shift position at Reunion Resort and Golf Club?
Reunion Resort and Golf Club allows you to experience a Florida lifestyle like no other. Reunion Resort offers an endless array of features to explore including, three signature golf courses, a 5-acre water park with a lazy river, pickleball and tennis courts, 7 food and beverage outlets, bocce ball, mini golf, and fitness centers. The core of hospitality means serving others with genuine care; and we ensure that genuine care starts with each other.
Our passion is to serve! We lead the industry in service excellence with the firm belief that an environment of growth generates better business outcomes. We foster open communication and innovation as the cornerstone of our workplace while implementation cross-utilization, career growth, and on-the-job training as part of our business model for the best results possible.
Our Mission is to empower team members in delivering genuine, personal service providing a home away from home experience for resort guests and members alike.
Our Vision is to be Floridas leading resort destination for exclusive golf, unique amenities and lifestyle experiences.
Reunion Resort and Golf Club offers comprehensive medical, dental, and vision insurance at 30 days of employment, 401K with employer match, PTO after 6 months of employment (FT employees), employee discounts and much more!
Job Title: Bell Attendant & Shuttle Driver
Pay: $14.50ph tips
Location: Kissimmee, FL
FLSA Status: Non-exempt
Only candidates that meet the below qualifications will be considered
Job Responsibilities
- Promptly greet guests and members with visible enthusiasm and a smile
- Provide exceptional customer service while acting as an information source for dining, attraction, and shop options on and off property
- Assists guests and members with luggage to and from rooms
- Adhere to Reunion Resort and Golf Club company procedures and policies
- Assist department with any guest and member complaints/concerns and communicate to Director of Front Office
- Assist the front office as the first impression from the guest by assisting with luggage, guest services throughout the guests stay, driving company vehicles including; minibus, van, and/or town car to transport guests, members, or company personnel.
- Promptly greet guests arriving at the resort. Escort incoming hotel guests to rooms, assist with hand luggage, and offer information pertaining to available services and facilities of the resort, points of interest, and entertainment attractions.
- Drives vehicle from on-property locations to selected passenger destinations on Reunion property and/or other locations as authorized by management. Transport guests to the Disney Transportation and Ticket Center, as scheduled. Assist passengers into and out of vehicle. Assist with loading and unloading baggage.
- Drive company vehicle both on and off property; valet member and guests vehicles
- Complete any other task/duties assigned
- Position requires flexibility in scheduling including AM/PM shifts, weekends, and holidays
- Must have attention to detail, strong ability to multi-task, and time-management skills
- Previous customer service experience is preferred; Previous bellman/driver experience is a plus
- Must have strong verbal and written communication skills
- Must be able to sit, stand, walk, and run for long periods of time. Must be able to complete repetitive motions throughout shift such as reaching, pushing, pulling, lifting, carrying, etc.
- Must be able to work in various weather conditions
- Must be able to operate various types of transportation
- Must have or be able to obtain a DOT medical certificate within 30 days of employment
- Must be 18 years of age or older
- Must be able to lift, push, carry, and pull at least 50lbs.
- Exposure to various types of Florida weather conditions including: sunshine, heat, and rain.
Reunion Resort is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Reunion Resort & Golf Club and need special assistance to apply for a posted position, please send an email to hr@reunionresort.com.
Salary : $15