Recreation Coordinator - Waterpark - Seasonal

Description

Reunion Resort & Golf Club allows you to experience a Florida lifestyle like no other. Reunion Resort offers an endless array of features to explore including, three signature golf courses, a 5-acre water park with a lazy river, pickleball and tennis courts, 7 food and beverage outlets, bocce ball, mini golf, and fitness centers. The core of hospitality means serving others with genuine care; and we ensure that genuine care starts with each other.

Our passion is to serve! We lead the industry in service excellence with the firm belief that an environment of growth generates better business outcomes. We foster open communication and innovation as the cornerstone of our workplace while implementation cross-utilization, career growth, and on-the-job training as part of our business model for the best results possible.

Our Mission is to empower team members in delivering genuine, personal service providing a home away from home experience for resort guests and members alike.

Our Vision is to be Florida’s leading resort destination for exclusive golf, unique amenities and lifestyle experiences.

Reunion Resort and Golf Club offers comprehensive medical, dental, and vision insurance at 30 days of employment, 401K with employer match, PTO after 6 months of employment (FT employees), employee discounts and much more!

Job Title: Recreation Attendant

Pay: $15.00ph

Location: Kissimmee, FL

FLSA Status: Non-exempt

Only candidates that meet the below qualifications will be considered

Job Responsibilities

• Follow, execute and assist with all daily responsibilities including cabana/bike rentals, answering the phone, checking voicemails, handing out guest towels, daily activities, slide monitoring rotations and guest safety checks. 
• Professionally and efficiently greet and check guests into the Water Park and provide general resort information to guests upon request. 
• Organize and maintain a clean, safe work environment at all times.
• Provide flawless and friendly customer service interactions with all external and internal guests. 
• Adhere to Reunion Resort and Golf Club company procedures and guidelines.
• Organize and maintain quality assurance of Water Park front desk and recreation equipment, while maintaining outstanding levels of guest service.
• Perform daily procedures such as POS operations, EOD reports, filing bike rental forms, including taking payments.
• Provide great public relations and keep abreast of resort and local happenings, all to be of better service to the guests and to keep current on recreational trends.
• Assist with keeping bike storage and towel bins organized and in good condition.
• Able to work well with the resort guests, co-workers and management, while displaying a consistent guest/customer service-oriented attitude.
• Understand safety guidelines for renting out equipment and bikes to members and guests.
• Answer the phone and speak with guests in a professional manner.
• Setting up park including setting out bikes, recreational equipment, and set up other general water park areas.
• Advertise and upsell various recreational activities and special events.
• Sell and maintain cabana rentals.
• Engaging in activities with guests and ensuring the activity areas are clean at all times.
• Work and assist as slide operator ensuring guest safety.
• Lock all equipment up and gate at the end of park close.
• Assist other Water Park staff with daily cleaning at the end of night to close up park in a timely manner.
• Maintain office supply levels at the desk to be prepared at the start of each shift.
• Ensure customer satisfaction is met with the highest standard and regard for the overall guest experience.
• Complete any additional duties/tasks assigned.

Qualifications

• Position requires flexibility in scheduling including AM/PM shifts, weekends, and holidays
• Must have attention to detail, strong ability to multi-task, and time-management skills
• Must be able to sit, stand, and walk for long periods of time. Must be able to complete repetitive motions throughout shift such as reaching, pushing, pulling, lifting, carrying, etc.
• Must have strong written and verbal communication skills
• Must be trained or willing to be trained in First Aid/CPR/AED
• Previous customer service experience is preferred
• Must be 18 years of age or older
• Must be able to lift, push, carry, and pull up to 50lbs.
• Exposure to various types of Florida weather conditions including:  sunshine, heat, and rain.

Reunion Resort is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Reunion Resort & Golf Club and need special assistance to apply for a posted position, please send an email to hr@reunionresort.com.

Salary : $15