What are the responsibilities and job description for the Customer Service Associate - Hardscapes Division position at Reuther Material Company?
Company Overview
Reuther Material Co. is a respected supplier of high-quality masonry and hardscape materials. Our goal is to deliver outstanding products and exceptional customer service to our valued customers.
Job Description:
We are seeking an Inside Sales Associate to join our team in Succasunna, NJ. As an Inside Sales Associate, you will assist customers with product selection, process orders, and provide excellent service to ensure customer satisfaction.
Main Responsibilities:
Requirements:
Reuther Material Co. is a respected supplier of high-quality masonry and hardscape materials. Our goal is to deliver outstanding products and exceptional customer service to our valued customers.
Job Description:
We are seeking an Inside Sales Associate to join our team in Succasunna, NJ. As an Inside Sales Associate, you will assist customers with product selection, process orders, and provide excellent service to ensure customer satisfaction.
Main Responsibilities:
- Assist customers in choosing suitable masonry and hardscape materials.
- Process orders, quotes, and invoices efficiently.
- Provide valuable product knowledge and recommendations to customers.
- Develop strong relationships with contractors, builders, and homeowners.
- Manage inventory levels and ensure timely restocking of products.
- Work closely with the logistics team to ensure timely deliveries.
- Handle customer inquiries professionally and promptly.
- Stay up-to-date on industry trends and new product offerings.
Requirements:
- Previous sales experience in masonry, hardscape, or construction materials is preferred.
- Strong communication and customer service skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Proficiency in Microsoft Office and sales software.
- High school diploma or equivalent; additional sales or business training is a plus.