Cloud Database Administrator

About Rev.io

Rev.io provides configurable software for billing, customer management, business management, payments, analytics, provisioning, and automation to service providers in telecommunications, Wireless & IoT, managed IT services, A/V, security integration, and other related industries. Our modern, cloud-based software delivers the industry’s most complete quote-to-cash experience, enabling our clients to grow their revenue efficiently.

Rev.io is an Atlanta-based company with offices in Atlanta and West Virginia. We have more than 21 years in business serving our clients. While we are very experienced in what we do, we are still growing rapidly, and we are looking for exceptional people who are excited to join us on a career-defining journey.

In all of our daily work, each of us is guided by our mission, vision and “ACT TOP” values.

Our Mission: To help clients grow revenue efficiently.

Our Vision: To be the best billing & back-office software company in the world by providing innovative solutions and extraordinary service to our clients and end users.

Our ACT TOP Values:

• Achieving Extraordinary Results: Doing more than expected and pursuing a higher standard of work without compromising your job responsibilities.
• Caring For Employees, Clients and Community: Demonstrating empathy and concern by helping those who are most in need.
• Take Responsibility and Act Like An Owner: Being accountable and doing the right thing even when no one is watching.
• Transparent Leadership: Communicating openly, regardless of title or situation.
• Opportunity To Make a Positive Difference: Recognizing situations and taking action to produce a better outcome.
• Passion For Innovation: Enthusiastically finding new solutions to improve efficiency.
  
  

In a recent national survey, 97% of our employees agreed that Rev.io is a Great Place to Work compared to 57% agreement at comparable US-based companies, Rev.io stands out as a place where team, values and culture combine to create an amazing work environment!

About The Role: Rev.io is seeking a talented and experienced cloud database expert to join our expanding Technology Team! In this role, you will participate in the mission-critical operations of our SaaS recurring revenue, payments, and customer management. You will work closely with several teams across the organization including the Engineering team and Analytics team and support multiple LOB apps in development and production environments.

PURPOSE STATEMENT: This position will serve a critical role in supporting both our current day-to-day data and infrastructure operations as well as helping lay the groundwork for continuous development and optimization for our applications.

Responsibilities:

• Focus on support for production systems in the cloud, on-call rotation for critical incidents
• Provide DBA operational support with a high degree of customer service, technical expertise, and timeliness
• Provide accurate and creative solutions to customer problems to ensure customer success
• Provide DBA services and best practices to different teams, including database design, database generation, coding, and database operational and analytical production support
• Supporting operational and analytical relational databases, with a focus on Azure database technologies
• Provide thorough analysis and troubleshooting for database performance across multiple versions of SQL Server
  
  

Requirements:

• Strong experience with multiple versions of SQL Server including Azure SQL database, Azure SQL Managed Instances, and boxed versions of Microsoft SQL Server
• Cloud experience within the SQL Server ecosphere (Azure SQL, SQL on VM) including security management, deployment, monitoring, and maintenance of those services
• High-level, demonstrable performance tuning capabilities including stored procedure tuning and optimization, query store, tracing, and compute optimization
• Hands-on experience managing SQL Server data and workloads in the cloud
• 3 years of experience managing Azure SQL database technologies
  
  

Preferred Experience:

• Bachelor’s Degree in Database Management, Information Technology, Computer Science, Computer Information Systems, or other data-focused major
• Expert level familiarity with Azure SQL Managed Instances including cost optimization and performance tuning
• Experience working in an Agile framework for project related tasks to support product development needs
  
  

Benefits and Perks:

• Generous HSA employer contribution
• 401k with generous company match and immediate vesting
• Unlimited PTO
• Paid Parental Leave
• Company paid for life and disability insurance
• Monthly tech reimbursement
• Monthly fitness reimbursement
• Education and development stipend
• Time off to volunteer at the organization of your choice, as well as company-level volunteer opportunities
• Clear and documented career path for your position
• True open-door policy with opportunities to give feedback to leadership on a continual basis through 1:1 sessions multiple times per year
  
  

At Rev.io no employee or applicant will be treated less favorably on the grounds of their sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. By clicking submit below, you consent to allow Rev.io to store and process the personal information submitted above.

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