What are the responsibilities and job description for the Multi-Function Support Specialist position at RevCycle Careers?
Job Description
Job Description
Description :
Looking to start a new career with growth opportunity? We are seeking a motivated individual to fill a position in which you could learn multiple areas of our business positioning you well for growth and career development!
Hours of Work : Full-time (40 hrs. / wk.) Hourly : Monday-Friday 8-5pm (CST)
Compensation : $15-16 / hourly
Position Summary :
The Multi-Function Support Specialist will work on-site from our Marshfield, WI office and perform a variety of support services duties. The Multi-Function Support Specialist position exists in the organization to facilitate smooth operations and enhance productivity. They play a crucial role in supporting the workflow of internal departments, enhancing client relationships and fostering effective communication within the organization. By handling various administrative tasks, client services tasks, and finance tasks they enable executives, managers, and clients.
The Multi-Function Support Specialist performs a wide range of office support, plays a crucial role in nurturing and strengthening relationships with clients. Ensures the clients receive excellent customer service (communicating with clients by phone and email daily). This individual will learn through on-the-job training, experience, and management guidance.
Benefits :
- Paid Medical insurance includes personalized assistance to select from any qualified options in the marketplace. This enables you to select a plan which is most likely to enable you keeping coverage for things most important to you (i.e., Dr., clinic, meds).
- Additional options for Dental / Vision, paid short-term disability and life insurance benefits.
- Generous PTO (3 weeks per year) plus holiday pay and make-up time benefits begin within month three of employment
- 401K
- Company shares profits through an annual discretionary bonus which employees can have in full or deposit (some or all) into their 401k.
Essential Duties and Responsibilities :
Performance Expectations :
Requirements : Job Requirements
Required Knowledge, Skills, and Abilities :
Previous customer service work experience in an office setting is highly preferred
Experience using Microsoft applications including Outlook and Excel is preferred
Experience using various office equipment to include a fax / copy machine, printer, folding machine and postage machine
Willingness and ability to learn company-specific computer databases along with various vendor and client databases
Clear verbal and written communication skills, along with proper grammar and telephone etiquette
Ability to understand simple instructions, short correspondence, and memos
Apply common sense to carry out written, oral or diagram-based instructions
Experience in composing simple correspondence
Excellent customer service skills with high attention to detail and accuracy
Well organized, independent, and able to prioritize tasks
Ability to work in a fast-paced environment and adapt positively to changes
Reliable, responsible, and capable of maintaining confidentiality
Handle situations involving multiple concrete variables in standardized situations
Regular and predictable attendance is essential
Understands Sensitive Personal Information (SPI) and sensitive consumer information (i.e., Protected Health Information (PHI)) while maintaining the confidentiality of this information
Education and Experience :
High School Diploma or equivalent (i.e., GED) required. Completion of post high school courses is preferred.
Work Environment :
Employee works in an office environment and sits at a desk during regularly scheduled work hours. Employees receive and send emails internally and occasionally make telephone calls using a standard telephone; types on a standard keyboard; read and comprehend information from a computer terminal and / or written resources. Employee may occasionally be required to stand or walk short distances along with bend or twist to access lower and higher desk drawers.
Disclaimer : This job description provides a summary of essential job functions and required skills, and it may be modified at any time depending on the needs of the organization. Management reserves the right to assign or reassign duties and responsibilities to this job at any time. The existence of this job description does not guarantee employment. It is understood that employment is “at will.”
Salary : $15 - $16
