What are the responsibilities and job description for the Resident Experience Coordinator - Full Time position at Revel Communities, LLC?
Description
"Revel" in Your Career
Are you looking for an exciting career and the opportunity to be part of a team committed to enriching the lives of our team members and residents? Do you enjoy working with seniors and enjoy building and fostering genuine connections? Do you want to help celebrate the independence of our residents all while promoting them to live happier, longer, and healthier lives? If so, we want you!
ABOUT THE ROLE
The Resident Experience Coordinator executes programming and activities in alignment with the vision and strategy of the Resident Experience Director.
We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization!
Essential Job Duties:
- Collaborate with Resident Experience Director in planning, execution, and delivery of programs/events. Includes attendance, set-up, tear-down, participation, and evaluation of events.
- Support the “Welcome Home Program”, focusing on resident engagement, onboarding, and retention. Assists each functional leader fulfills a series of activities aimed at engaging with new residents.
- Encourage residents to attend and participate in activities.
- Prepare flyers, calendars, newsletters, and provide content for social media websites as needed by collaborating with Resident Experience Team.
- Assist with Sales and Marketing events.
- Assist with scheduling transportation or driving vehicles as needed; ensures company vehicle is maintained to standards.
- Keeps Revel team members informed of resident programming and seeks opportunities for alignment with Culture Crew activities.
- Communicates and collaborates with other departments and vendors to ensure exemplary hospitality standards are met for events.
- Provides coverage to Concierge desk as needed.
- Perform other duties and tasks as assigned or required.
Requirements
- 1 years of related work experience in the senior living and/or hospitality industry preferred.
- HS diploma or GED; Associate degree preferred.
- Ability to work weekends, evenings, and flexible hours as well as be available to residents at peak service times and days.
- Ability and willingness to drive the community vehicle(s); must possess a valid driver’s license issued in the state of residence.
- Reasoning skills that include the ability to understand issues and process information for giving and receiving feedback and instructions. Proficiency communicating in English.
- Ability to adjust to varying work settings, including office, community common areas, and outdoor venues. This may include periods of extended time sitting, standing, walking, bending, etc.
- Ability to lift and carry objects of varying shapes and sizes up to 25 pounds to help support the execution of planned events.
- Ability to promote a positive and friendly teamwork attitude in the execution of all duties.
- Proficiency with the use of computers, mobile devices (e.g., tablets, iPads), AV equipment/technology, and other office equipment (e.g., phones, scanners, copiers, fax machines, etc.) as well as possess familiarity with Microsoft Office Suite products including, but not limited to, Word, Excel, Outlook, etc.
WHY REVEL?
At Revel Communities, perks mean much more than team activities. We support our team member’s growth and desire to live well-rounded lives; we offer opportunities for professional development. Revel Communities are also committed to our local neighborhoods; we partner with impactful nonprofits and volunteer regularly. We offer a competitive total rewards package, to full-time team members, including:
- Generous compensation packages
- Medical, Dental and Vision benefits
- A 401k with match
- Vacation & Sick time
- On Demand Pay
- Complimentary guest suite privileges
- And more…
We celebrate diversity and welcome all qualified applicants regardless of race, religion, sex, age, national origin, sexual orientation, disability, veteran status, or genetic information. We are committed to maintaining a welcoming and equitable environment. To request reasonable accommodation to participate in the job application or interview process, contact Deb Weaver, Talent Acquisition Manager, 406.321.0018, dweaver@awolff.com.
COMPANY OVERVIEW
The Wolff Resident Experience Company is committed to providing residents an extraordinary life experience at our senior living communities. As part of The Wolff Company, we draw on more than 70 years of real estate experience combined with deep expertise in hospitality, consumer experience and various aspects of residential living to support our residents’ well-being, foster genuine connections and celebrate their independence. Our team uses a fresh perspective to challenge traditional approaches, drive innovation and deliver against extremely high standards to create transformative experiences for our residents and team members. We strive to ensure residents at our Revel Communities live happier, longer and healthier lives. Similarly, we are dedicated to creating a career experience that enriches the lives of our team members. We’re certain our passion for creating best-in-class senior living communities, resident experiences and team culture will inspire you and pave the way for an exciting career.
Salary : $21
