What are the responsibilities and job description for the Credit and Collections Analyst – hybrid position at Revel IT?
Job Description
Our client in Indianapolis, IN has a hybrid contract opportunity for a detail-oriented and analytical Credit and Collections Analyst who will play a vital role in leveraging data to drive business decisions, supporting customer relations, and enhancing operational efficiency. This position offers an excellent opportunity to collaborate across departments and contribute to the growth and success of the organization.
The position is a Hybrid role and will work the following schedule :
The hours are between arrive 7 : 30 . – 8 : 30 . to 5 . (Will work 8 hours with minimum 30 minute lunch)
There may be workshops or training that will require you to be on-site.
3 days a week on-campus. Wednesday is the core day plus two additional days.
Also, the weeks when there are holidays the schedule on-campus is TBD
Responsibilities :
Take responsibility for all account receivables by setting collection priorities within assigned portfolio to achieve or exceed stated collection metrics under minimal supervision.
Proactively confers with customer via telephone calls and emails in an attempt to determine the reason for overdue payment and secure payment.
Records information about the customer and status of collection efforts in SAP and / or other approved software.
Research and identify payment discrepancies, reconciles accounts, and logs disputed items.
Deliver difficult and complex messages, while maintaining relationships.
Manage daily order releases and escalate held orders as necessary per credit policy to resolve payment issues.
Analyze Customer’s financial data to ensure the proper valuation of default and collections risk as well as proper exposure aggregation.
Underwrite customer’s credit limits and approve new equipment opportunities.
Follow established credit policies and procedures to ensure quality and adherence to internal controls and auditing requirements.
Escalates accounts to credit management and outside collection agencies as needed.
Maintain relationships with internal stakeholders.
Other credit and collection duties as assigned.
Qualifications :
Bachelor’s degree in Finance, Business Administration, Economics, or related field.
Strong analytical skills with the ability to interpret complex data sets.
Experience with SAP ERP system preferred.
Excellent communication and interpersonal skills.
Credit and collections experience.
Experience in lieu of a degree may be considered.
Detail-oriented with a proactive approach to problem-solving.
Experience with Microsoft software with intermediate Excel skills.
Ability to prioritize multiple tasks.
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
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