DevOps Manager

Contract to Hire

JOB DESCRIPTION

Job notes:

Would like to see candidates willing to come into the Columbus office for interviews and on occasions for special releases, priority meetings, etc.

Looking to convert the right resource down the line (as such, please present GC or Citizens).

Please provide an in depth screening of candidates to prevent fraud

Job Title: DevOps Manager

Job Description:

As a DevOps Manager, you will lead a team of DevOps engineers and collaborate with BBW infrastructure, development, and security teams to define and implement CI/CD and Azure cloud DevOps requirements supporting various seamless commerce initiatives. This role will also oversee building automation and monitoring needs for our talented developers, ensuring operational efficiency and excellence using a combination of technical expertise, organizational skills, and leadership capabilities.

Responsibilities:

Lead the design, management, and maintenance of tools on internally hosted infrastructure to automate operational processes and improve development delivery. Collaborate with Agile Product teams to identify and leverage opportunities.

Oversee our Observability platform setup of APM, logs, and traces on Datadog for various BBW selling channels, including Site, MobileApp, Stores and services on OpenShift Kubernetes backend.

Manage the configuration and integration of Gitlab CI/CD with Azure cloud environments, Artifactory, automation testing tools, Datadog, HashiCorp Vault, Morpheus, HashiCorp Quay, and other tools.

Design, lead and manage the implementation of GitOps – ArgoCD for all BBW backend services on ARO(Azure Redhat OpenShift).

Design, lead and manage the implementation of RedHat KeyCloak for all BBW backend APIs on ARO(Azure Redhat OpenShift).

Design, lead and manage the implementation of RedHat ServiceMesh for all BBW backend services on ARO(Azure Redhat OpenShift).

Support the design requirements of BBW Azure API Management (APIM).

Monitor Azure cloud deployments and application performance, ensuring system integrity and performance optimization.

Administrate tools and environments to support Digital Operations as needed.

Oversee code deployments and pipeline monitoring across all environments, troubleshooting and resolving issues as necessary.

Collaborate with BBW’s IT Security to implement and automate security controls, governance processes, and compliance validations.

Work closely with Agile Product teams to anticipate configuration needs and their impact on product release efficiency.

Mentor and guide DevOps engineers in creating practical demonstrations of proposed solutions and presenting them to other team members.

Stay current on relevant technologies, engage with user groups, and understand trends to ensure the use of best possible techniques and tools.

Lead efforts to test system integrity with developers and other DevOps engineers.

Ensure website stability and operational integrity through participation in team-based on-call rotations and defect triage.

Minimum Qualifications:

9 years of hands-on experience in infrastructure or DevOps roles, directly supporting development community activities.

Proven experience with public cloud platforms, preferably Azure, including Azure Kubernetes Service (AKS), API Management, Azure Functions, Ingress, Container Registry, and Azure Load Balancer.

Strong experience with software process automation using popular scripting languages (Python, Groovy, Shell, and/or Powershell).

Proficiency in CI/CD pipeline tools like Gitlab, Jenkins, Git, Artifactory, and Ansible.

Experience configuring and managing databases such as PostgreSQL, MySQL, and/or MongoDB.

Hands-on experience with containerization technologies, including Docker and Kubernetes, and familiarity with OpenShift.

Knowledge of build tooling for React.js, Node.js, and Salesforce Commerce Cloud applications.

Experience with Morpheus Cloud Automation, Terraform, and writing Infrastructure as Code (IAC).

5 years of management experience leading DevOps for infrastructure teams, with a proven track record of mentoring engineers, managing team performance, and driving strategic initiatives.

Technology Snapshot:

Required:

Gitlab

Datadog (APM, Log Tracing)

Azure (hands-on experience)

Gitlab CI/CD

Shell scripting

Containerization and Orchestration (Docker/Kubernetes)

Azure RedHat OpenShift

Nice to Have:

Python scripting

Azure APIM

Azure Functions

Azure Containers

Preferred Qualifications:

Bachelor’s degree in computer science or equivalent Software Engineering experience.

Experience with 3rd party digital e-commerce platforms such as IBM Sterling OMS, Radial OMS, and Salesforce Commerce Cloud (SFCC).

Knowledge of best practices and IT operations in an always-up, always-available mission-critical service.

Experience with Agile Development, SCRUM, or Extreme Programming methodologies.

Expertise in application performance analysis and monitoring.

Familiarity with related software development tools such as Jira, Confluence, Datadog, Artifactory, Npm, Grafana, Prometheus, and SonarQube.

Strong technical project management and documentation skills.

Note: This job description serves as a guide and is subject to change. The successful candidate will have a passion for enhancing internal technical team experiences, be confident in proposing pragmatic solutions to complex problems, and eager to learn from and educate others.

1. Are you currently interviewing any candidates on your own for this role? If “yes”, where are you in the process with them?

• No

2. What are the top 3 to 5 skills you are looking for from a candidate?

• Datadog(APM, logging, tracing etc), Gitlab(CI-CD), Azure Cloud (API Management, Azure functions and Azure containers etc), terraform – infrastructure as code

3. Could you provide a little background on the department and the team they will be working on?

• They will be working for BBW IT – Omni channel department. They will work as an Devops manager, leading our devops initiatives for our new POS or the pricing and promotion project. This is a 100 percent hands-on role. So, we will need someone who is very technical, and has set up devops practices from scratch.

4. What are some things that would stand out from candidates?

• Great Datadog experience in a devops role

5. What are some disqualifiers?

• If they don’t have any of the 3 top skills listed above, and if their experience is not hands-on.

6. What is your timeline for reviewing, interviewing, and hiring a candidate?

• 2-4 weeks

7. What is the interview process for this role?

• Managerial & Technical interviews, Potential Offer

8. Is there a chance this will be extended?

• Yes. Would like the option to convert for the right candidate

9. Would you consider a recent graduate (or years of experience)?

• No, this is a manager role requires a minimum of 9 years of experience.

10. Why is the role open –

• Newly created, Backfill, Project based (please provide details of project)? Newly created.

11. What are the Personality/Cultural fits needed to be successful?

• Team player, easy to work with, good communication.

12. Will it be 100% remote / hybrid job?

• Hybrid - mostly remote but willing to come into office a few times for meetings