Provider Relations Representative

Location: Austin Texas, Richmond VA, or Orlando FL. Must be able to travel to all 3 locations.

Role Summary

As a Provider Relations Representative, you will play a pivotal role in growing sales revenue and nurturing current relationships at (3) assigned compounding pharmacy locations. The role is a hybrid remote role, selling pharmacies located in Richmond Virginia, Austin Texas, and Orlando Florida. These pharmacies focus is non-sterile compounding for both human and animal health.

In this role you would be focusing on sales growth, service quality, and effective account management. This position will be selling a variety of therapeutic lines, including both human and animal health. This physician-facing role emphasizes building loyalty to the pharmacies by fostering strong relationships with local prescribers and driving sales of compounding pharmacy products. The position requires extensive travel (up to 75%) to develop in-person connections, host local prescriber events, and support initiatives that enhance pharmacy sales and customer retention. The ideal candidate is self-motivated, experienced in compounding sales, and committed to optimizing pharmacy performance through provider relations and proactive account management.

Benefits:

• Health care insurance (medical, dental, vision)
• Life Insurance
• Supplemental Insurance
• Pet Insurance
• PTO
• 401K matching
• Sick leave
• Phone/internet reimbursement
• Remote work

Key Responsibilities

Sales and Business Development (75%)

• Drive sales initiatives by promoting targeted compounding product lines, seasonal offerings, and custom solutions that align with the specific needs of prescribers and patients.
• Host local prescriber events to showcase pharmacy offerings, build prescriber loyalty, and strengthen relationships with the local community.
• Track sales performance against established targets, adjusting strategies as needed to ensure growth, profitability, and the achievement of revenue goals.

Relationship Building and Provider Support (15%)

• Act as a liaison between provider offices and pharmacies, ensuring each practice is informed of new product offerings, regulatory updates, and market trends relevant to their specialties.
• Conduct regular check-ins with prescriber offices to gather feedback on pharmacy services, address any concerns, and strengthen loyalty to the assigned pharmacies.
• Coordinate with pharmacy and provider teams to host educational events or seminars that highlight the benefits and capabilities of the compounding services provided by the pharmacies.

Account Management (15%)

• Serve as the primary point of contact for assigned pharmacies, ensuring strong, positive relationships and proactive communication with both pharmacy staff and provider offices.
• Collaborate closely with pharmacy teams to identify, troubleshoot, and resolve any operational or service challenges that may impact prescriber satisfaction and patient outcomes.
• Analyze pharmacy metrics and performance data to inform strategies for increasing revenue and optimizing operations, ensuring a high standard of service across all locations.

Qualifications

• Education: Associate’s degree in Business, Veterinary, Healthcare Administration, or a related field preferred.
• Experience: Minimum of 3 years in sales, account management, or provider relations, preferably within the compounding or pharmaceutical industry.
• Skills: Strong communication, relationship management, and sales skills; proficiency in data analysis and CRM tools; event planning experience is a plus.
• Other: Must have a valid driver’s license and be comfortable with frequent travel to assigned pharmacy and surrounding provider locations (up to 75%).

Physical Requirements:

• Proficient in using a computer and related equipment, including printers and fax machines.
• Ability to stand for extended periods.
• Effective communication skills via telephone and email.
• Capable of lifting up to 30 pounds as needed.

Key Performance Indicators (KPI)

• New Provider Acquisition: Identify and target potential prescribers, including physicians, clinics, veterinarians, and other healthcare facilities, to expand our 503A compounding pharmacy network.
• Provider Retention: Establish and maintain strong, long-term relationships with current pharmacy prescribers.
• Revenue Growth: Understand and strategize how to meet aggressive financial goals for network growth and revenue generation.

Execute strategies to drive revenue growth, increase market share, and achieve targets.

Revelation Pharma is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.