What are the responsibilities and job description for the Concierge position at Revelle of Bucks County?
Legend Senior Living is proud to be recognized as a Certified Great Places to Work 6 years in a row!
Revelle of Bucks County is proud to be part of the Legend Senior Living family and we are hiring! A career with us means quality training, plenty of growth and development opportunities and a team that feels like family.
We are looking for outstanding individuals to join the administrative team as a Concierge. You will make a difference by courteously assisting residents and guests at the front desk. This includes providing information about local attractions, conducting community tours and relaying messages to the appropriate department.
INSURANCE BENEFITS
- Medical, Dental, Vision offerings (for benefit eligible associates)
- Company Paid Life Insurance coverage in the amount of $15,000
- Voluntary benefits including Supplemental Life Insurance, Hospital Indemnity, Accident Insurance, Critical Illness, legal/Identify Theft, and Disability insurance (for benefit eligible associates)
FINANCIAL BENEFITS
- 401(k) program including discretionary company match
- Competitive Paid Time Off (for full-time associates)
- Holiday pay
- Discretionary Scholarship program
- Annual performance evaluations/raises
BONUS OPPORTUNITIES
- Resident move-in/tour bonus
- Monthly Legend of Honor (associate of the month)
- Annual Legend of Honor (associate of the year)
SUPPORT AVAILABLE
- Employee Assistance Program
- Crisis care program
- Paid Time Off donation program
- Continuing education opportunities
- Appreciation/sympathy gifts
- Legend Senior Living immediate family member discount
Requirements
- Excellent customer service skills
- Strong organizational skills
Previous experience in a similar role is preferred, but it is not required.
Please note this is a part time position. Schedule may be Monday to Friday 4:00p-8:00p including every other weekend.
Responsibilities:
- Serves as the frontline ambassador to all residents and guests providing the highest level of customer service, especially as it relates to new residents
- Receives initial customer and resident concerns and directs them to the appropriate department for follow-up
- Maintains a strong knowledge of the local community and provides residents and guests with information regarding festivals, events, attractions, restaurants, tours and transportation schedules in the surrounding area
- Coordinates resident parking and valet needs, and assists with loading/unloaded as needed
- Conducts tours and ensure that model rooms are ready and available for viewing
- Ensures that front desk and other common areas are clean and stocked
Legend Senior Living is a drug free workplace and drug screening will be conducted at the company’s discretion.
Salary : $15,000
