What are the responsibilities and job description for the Parts Specialist position at Revels Tractor?
This position is responsible for the daily functions related to selling tiered portfolio of parts to customers and providing necessary parts to the service department. orders, ships, receives, stores and accounts for parts and / or merchandise This individual will perform all duties in accordance with Revels policies and procedures.
Requirements
ESSENTIAL DUTIES (including, but not limited to) :
- Provide excellent customer service to the service department, customers at the counter or on the phone
- Meet or exceed monthly sales goals driving sales through Aftermarket promotions
- Educate and engage customers through product demonstrations and promotions
- Effective use of computer applications including : Sales Manual, JD Parts®, Parts Expert®, JD Point®, PartsAdvisor®, barcode system and Dealer Business System
- Review work orders, pick tickets and sales to predict stock / inventory needs
- Timely processing of sending and receiving of parts shipments (i.e., customer and stock orders and returns)
- Posts freight to work orders or counter tickets as needed for parts orders and transfers
- Perform cycle counting duties to ensure all materials are properly verified to be reflective of reported inventory
- Report discrepancies of over / under amounts and any damaged products
- Assists in keeping parts department clean and orderly
- Making certain the technician or customers receives the proper part on time as promised
- Call customers and technicians for parts pick-up as needed
NON-ESSENTIAL DUTIES (including, but not limited to) :
SKILLS AND QUALIFICATIONS :
PHYSICAL REQUIREMENTS
Salary Description
20.00 - $22.00
Salary : $20 - $22
