What are the responsibilities and job description for the FANgineer - UNC position at REVELxp?
REVELxp is the national market leading company in game day experiences and hospitality.
Our team, with beginnings in ISP Sports and 35 years of leadership in the sports & entertainment industry at the helm, has worked hard to build the fastest growing company in the game day experience space in America. We are growing at a rapid pace and are looking for goal-oriented, high-energy individuals to join our team!
REVELxp is on a mission to revolutionize the sports and entertainment industry. Our team works with more than 100 major teams and sporting events, hosting millions of fans, and participating in thousands of events annually.
We created REVELxp to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. This is why jobs here at REVELxp offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELxp team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation.
This position will be in Chapel Hill, NC at Kenan Stadium.
FANgineers play a vital role in the success of the hospitality program and game days – they help engineer a great experience by providing the highest level of hospitality for our fans in the premium seating areas on game day. FANgineers serve as goodwill ambassadors to donors and their guests while maintaining the operational policies in place for all premium seating areas. FANgineers also serve as a liaison between donors, caterers, maintenance staff, custodial staff, Hospitality Managers, and Athletic Department personnel.
DUTIES & RESPONSIBILITIES
Primary duties to include, but not limited to the following:
- Act as game day ambassadors for the Hospitality Office and Athletics Department.
- Perform G.O.L.D. Standard Service for all guests, fans, and department staff.
- Ensure all game day policies and procedures are being upheld.
- Monitor entrances, review tickets, and be aware of access control protocols.
- Perform pre-, during-, and post-game duties associated with the premium areas (i.e., fulfilling requests, disposing trash, monitoring facility needs and food & beverage needs, etc.)
- Other duties as assigned.
AVAILABILITY & OPPORTUNITIES
- Must be available to work all home football games at Kenan Stadium.
- FANgineers are hourly employees. Hours will range between 6-14 hours per home game week depending on the game schedule and game preparation needs each week.
- FANgineers are expected to work the entire football game day shift, which typically begins 90 minutes before stadium gates open and ends approximately 40 minutes post-game.
- Opportunities will be available to work the day before game days for additional hours.
- Along with football home games, gain the opportunity (with a positive supervisor evaluation) to work additional athletic events, such as the MexTour soccer match, basketball, baseball, etc.
WHAT MAKES YOU A GREAT CANDIDATE?
- Ability to work all home football games (includes some nights and weekends)
- Trustworthy; a person of integrity
- Service mindset.
- Friendly demeanor and positive attitude
- Dependable
- Enthusiastic to be a part of a team that makes guests feel seen, welcomed, and valued.
- Willing to learn and be flexible to fill in where needed.
- Ability to communicate clearly & effectively with guests and game day partners.
- Ability and willingness to stand or sit for long periods of time.
BENEFITS
- Paid hourly
- Opportunities to be rewarded with gift cards for exceptional work.
- Paid break with complimentary meal
- Holiday pay (time and a half) for working on Labor Day or Thanksgiving Day, if applicable.
Please note: Because Carolina Athletic Hospitality is an official office of REVELxp (a private company), we are not considered an “on-campus job”, therefore we can only hire applicants who are eligible to work in the US for any employer.
