What are the responsibilities and job description for the Self-Pay Customer Service Representative position at Revenue Group?
Start Date : February 3rd, 2025
Pay Rate : $14 / hour $550 Monthly Bonus Potential
Hours : Monday-Friday, 8 : 30am-5 : 00pm
Who is Revenue Group?
Established in 1994, Revenue Group is a leading business process outsourcing company, committed to surpassing client expectations and maintaining an exceptional industry reputation.
Revenue Group prides itself on being a leading full-service agency, consistently advocating for our clients with the utmost respect. Our definition of success extends beyond financial accomplishments; it encompasses the opportunities we provide to our team members, the valuable relationships we foster with our clients, and our dedication to the communities where we operate.
Our employees voted us Top Workplaces 3 years in a row!
The Customer Service Representative will be responsible for :
- The Customer Service Representative will be responsible for assisting patients to resolve billing issues, handle complaints, and sets up payment plans.
- Inbound and Outbound calls to patients regarding bills.
- Documents customer complaints, issues, and interactions in appropriate system(s)
- Performs other duties as needed and assigned by the supervisor.
Requirements
Work Requirements :
Our Benefits :
EEO Statement :
We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state / province, or local laws.
Salary Description
14 / hour
Salary : $14
