What are the responsibilities and job description for the Patient Administrator position at ReVIDA?
Job Type
Full-time
Description
Purpose :
The primary purpose of the Patient Administrator is to maintain office functions of the
- Center, which include answering phone calls; verifying insurance and Medicare;
obtaining authorizations and scheduling patients; keeping records medical by Federal,
State, and County guidelines, as well as by the Company's established policies and
procedures.
The position creates an atmosphere of warmth, personal interest, positive emphasis,
and a calm attitude when visiting with staff, patients, and visitors.
Duties :
The Patient Administrator will efficiently assist patients in navigating the check-in
and check-out processes and address patients' needs related to these functions.
Collaborates with the Office Manager in all decision-making regarding special
circumstances that may present with patients. Collecting and correctly recording all
payment and billing transactions, using established payment methods and
insurance billing protocols.
Physical, Emotional Demands, and Work Conditions :
more pounds, walking, standing, etc.) ability to support patient weight in case of
emergency or disability requiring assistance. Must be able to see, stoop, sit,
stand, bend, reach, and be mobile (whether natural or with accommodation).
Must be able to communicate both verbally and in writing. Must be able to relate
to and work with mentally and physically ill, disabled, emotionally upset, and
hostile patients.
with multiple situations. Risk of exposure to infections, bloodborne pathogens,
and other potentially infectious materials or contagious diseases. For this reason,
Universal Precautions" must always be followed.
established workplace violence, ADA, EEOC, and Corporate Compliance
program and commit to worker safety, health, and patient safety. Subject to work
schedule and shift changes.
Supervision / competency evaluations : Supervision and competency evaluations are
provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement
processes, reporting, interactions, strategic planning, outcomes, and annual
competency review.
Competencies :
insurance eligibility / information.
42 CFR confidentiality requirements.
and best practice guidelines.
Requirements
Patient Administrator Requirements :
environment, preferably in the mental health and substance abuse fields.
Competent in using computers, email, printers, scanners, facsimile, and
multiline phone systems. Previous experience with electronic health records
is preferred.
Special Requirements : Knowledge of applicable State Code of Regulations and
42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted
professional standards and practices; Ongoing adherence to the NAADAC Code of
Ethics and any other applicable Codes of Ethics for their respective profession.
Continuing Education & Professional Licensing / Certification Requirements : The
employee is expected to participate in appropriate continuing education as requested
and required by their immediate supervisor. In addition, the employee is expected to
accept personal responsibility for other educational activities to enhance job-related
skills and abilities. The employee must attend mandatory educational programs and
maintain current professional certifications as delineated above in their state, in good
standing.
While this job description is intended to reflect the job requirements, management
reserves the right to add or remove duties from jobs when circumstances (e.g.,
emergencies, changes in workload, rush jobs, or technological developments)
dictate. Furthermore, they do not establish an employment contract and are
subject to change at the employer's discretion.
