Parts Specialist

Summary

The Parts Specialist will assist the parts department by providing support for our customers and our shops. This position will process parts request, manage inventor, and charge out parts properly. The Parts Specialist will develop and analyze material to the service parts locations and communicate with shop personnel to establish quality standards for materials, parts, and supplies.

Responsibilities:

• Order parts for customers, inventory, and technicians
• Review repair orders for accurate part assignment
• Pick up / deliver parts as needed
• Keep parts room organized
• Put away parts from stock order
• Generate TMT invoices for customer sales
• Process vendor invoices for payment
• Work with shops, plant operations, and safety to assure on time delivery of service parts and resolve unanticipated demands
• Perform quarterly inventory count
• Open, sort and distribute incoming correspondence
• Responsible for operating and maintaining office equipment; arranges for repairs when necessary and makes recommendations for new or additional office equipment
• Perform general office duties such as ordering supplies and maintaining records management database systems
• File and retrieve corporate documents, records, and reports
• Responsible for development, implementation and continuous improvement of the forecasting and inventory planning processes, tools, metrics, and monitoring routines to deliver required service levels while optimizing inventory
• Plans and releases purchase orders to secure materials and services
• Utilize TMT system to evaluate forecast, demand schedules, and release order
• Perform data maintenance including stocking level calculations, independent demand forecasting, lead time evaluations and item source detail to ensure TMT application integrity
• Conduct regular reviews on replenishment, fill rate performance, optimal SKU's and associated stocking levels
• Create opportunities for additional inventory reduction year on year and optimal inventory turns
• Organize and review work orders to determine parts warranty claim eligibility
• Attend and prepare manufacturer information for supplier meetings as needed

Global Responsibilities:

• Regular attendance and physical presence at work is an essential function of this position
• This job may require additional duties not listed above and the employee may be asked to perform those duties to meet business needs

Qualifications

Education/Specialized Knowledge/Professional Certifications:

• High School Diploma or equivalent required
• Valid driver’s license required
• TMT Software knowledge preferred

Experience:

• 1-2 years of industry and parts knowledge required

Skills/Abilities:

• Excellent aptitude for customer service
• Proficient in Microsoft Suite
• Ability to communicate effectively
• Ability to multi-task in a fast-paced environment
• Effective problem solver
• Negotiation and complaint resolution skills

Working Conditions:

• Operate within a professional office environment
• Operate within a shop environment
• Routine usage of standard office equipment such as computers, phones, photocopiers and filing cabinets
• Able to remain calm in high pressure situations

Physical Requirements:

• Regularly required to talk or hear; frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms
• Occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl
• Must be able to lift 50 lbs.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Merrillville, IN 46410 (Required)

Ability to Relocate:

• Merrillville, IN 46410: Relocate before starting work (Preferred)

Work Location: In person

Salary : $24 - $26