What are the responsibilities and job description for the Assistant Branch Manager position at Revity Credit Union?
At Revity Credit Union, we live by the credit union philosophy of “people helping people" and believe that you, as an employee of Revity, have the power to change lives.
Building on our legacy of STRENTGH, we serve as a beacon for continuous revitalization while keeping the same heart, the same values, that have led us to become a pillar in the communities in which we have served for the past 80 years.
We hire individuals who have the same passion to help people and the strength to lead with integrity. As a full time employee of the credit union, you are eligible for medical insurance; 100% credit union paid dental and vision insurance; long term and short term disability insurance at no cost to you; free life insurance and accidental death and dismemberment insurance; and a generous 401(k) plan.
Role:
To assist the Branch Manager in managing, coordinating, and ensuring that the member needs are being met through the tellers and MSR's. Ensure that member service is fast, courteous, and accurate. Responds to problems and aids in the training process.
Major Duties and Responsibilities:
35%
Assist in the operation of branch tellers and MSR's. Verifies currency and coin to/from the Federal Reserve. Monitors cash dispense machines. Assist in ATM balancing. Keeps records of teller vaults and drawers. Maintains vault security and balancing
25%
Assist in training and developing branch MSR's and tellers. Assist Manager with performance reviews. Assist members and tellers with questions and problems. Ensures compliance to rules, regulations, and Credit Union policies relating to teller/MSR functions.
15%
Approves/denies loans within Credit Union policies and guidelines.
10%
Performs a variety of miscellaneous duties including typing, filing, computer input, answering telephone and responsible for balancing license stickers/real estate tax.
5%
Identifies areas where existing Credit Union programs and/or procedures can be improved and/or enhanced.
5%
Maintains activity and productivity reports regarding branch operations.
5%
Performs other duties as identified from time to time.
5%
Evaluates all branch activities to ensure they are in compliance with established Credit Union policies, procedures, and objectives; recommends changes to manager.
5%
Manages branch office in absence of manager.
5%
Performs other job related duties as assigned.
Bank Secrecy Act:
Expectations:
1.
To ensure that tellers and MSR's provide the best level of member service possible in a manner consistent with the overall philosophy of the Credit Union.
2.
Ensure adequate staffing of personnel in order to control lobby traffic and member volume.
3.
To develop and improve the knowledge and skills of assigned teller/MSR's.
4.
Ensure that tellers/MSR's function at a high level in regard to speed, accuracy, knowledge and courtesy. Provide assistance to employees when necessary.
5.
Decision loans within Credit Union lending guidelines.
6.
To keep management informed of operational issues affecting member service.
7.
To provide training development, support and leadership for everyone in the department.
8.
Keep up to date with necessary and laws and regulations in order to provide staff with appropriate information and training.
9.
To maintain a professional appearance and atmosphere for the department.
10.
to hire, direct and motivate a highly-qualified staff sufficient to meeting the daily operational needs of the department.
Knowledge and Skills:
Experience:
Six months to two years of similar or related experience.
Education:
A high school education or GED.
Interpersonal Skills:
A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
Other Skills:
Physical Demands:
This position frequently requires you talk, hear and use your fingers. Occasionally, this position requires stooping, kneeling, crouching, reaching, and lifting up to 20 pounds. The worker is required to have close visual acuity to perform activities such as viewing details on a computer terminal.
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
Building on our legacy of STRENTGH, we serve as a beacon for continuous revitalization while keeping the same heart, the same values, that have led us to become a pillar in the communities in which we have served for the past 80 years.
We hire individuals who have the same passion to help people and the strength to lead with integrity. As a full time employee of the credit union, you are eligible for medical insurance; 100% credit union paid dental and vision insurance; long term and short term disability insurance at no cost to you; free life insurance and accidental death and dismemberment insurance; and a generous 401(k) plan.
Role:
To assist the Branch Manager in managing, coordinating, and ensuring that the member needs are being met through the tellers and MSR's. Ensure that member service is fast, courteous, and accurate. Responds to problems and aids in the training process.
Major Duties and Responsibilities:
35%
Assist in the operation of branch tellers and MSR's. Verifies currency and coin to/from the Federal Reserve. Monitors cash dispense machines. Assist in ATM balancing. Keeps records of teller vaults and drawers. Maintains vault security and balancing
25%
Assist in training and developing branch MSR's and tellers. Assist Manager with performance reviews. Assist members and tellers with questions and problems. Ensures compliance to rules, regulations, and Credit Union policies relating to teller/MSR functions.
15%
Approves/denies loans within Credit Union policies and guidelines.
10%
Performs a variety of miscellaneous duties including typing, filing, computer input, answering telephone and responsible for balancing license stickers/real estate tax.
5%
Identifies areas where existing Credit Union programs and/or procedures can be improved and/or enhanced.
5%
Maintains activity and productivity reports regarding branch operations.
5%
Performs other duties as identified from time to time.
5%
Evaluates all branch activities to ensure they are in compliance with established Credit Union policies, procedures, and objectives; recommends changes to manager.
5%
Manages branch office in absence of manager.
5%
Performs other job related duties as assigned.
Bank Secrecy Act:
Remains cognizant of and adheres to the Credit Union's policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Expectations:
1.
To ensure that tellers and MSR's provide the best level of member service possible in a manner consistent with the overall philosophy of the Credit Union.
2.
Ensure adequate staffing of personnel in order to control lobby traffic and member volume.
3.
To develop and improve the knowledge and skills of assigned teller/MSR's.
4.
Ensure that tellers/MSR's function at a high level in regard to speed, accuracy, knowledge and courtesy. Provide assistance to employees when necessary.
5.
Decision loans within Credit Union lending guidelines.
6.
To keep management informed of operational issues affecting member service.
7.
To provide training development, support and leadership for everyone in the department.
8.
Keep up to date with necessary and laws and regulations in order to provide staff with appropriate information and training.
9.
To maintain a professional appearance and atmosphere for the department.
10.
to hire, direct and motivate a highly-qualified staff sufficient to meeting the daily operational needs of the department.
Knowledge and Skills:
Experience:
Six months to two years of similar or related experience.
Education:
A high school education or GED.
Interpersonal Skills:
A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
Other Skills:
Physical Demands:
This position frequently requires you talk, hear and use your fingers. Occasionally, this position requires stooping, kneeling, crouching, reaching, and lifting up to 20 pounds. The worker is required to have close visual acuity to perform activities such as viewing details on a computer terminal.
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
