Branch Manager II

Company Profile

Revity Credit Union is a not-for-profit financial institution that exists for the sole purpose of serving our members. Like banks, credit unions accept deposits, make loans and provide a wide array of other financial services. But as member-owned and cooperative institutions, any profits made by credit unions are returned back to members in the form of reduced fees, higher savings rates and lower loan rates.

At Revity, we live by the credit union philosophy of “people helping people" and believe that you, as an employee of Revity, have the power to change lives. Building on our legacy of STRENGTH, we serve as a beacon for continuous revitalization while keeping the same heart, the same values, that has led us to become a pillar in the communities in which we have served for more than 80 years.

We hire individuals who have the same passion to help people and the strength to lead with integrity. As a full-time employee of the credit union, you are eligible for medical insurance; 100% credit union paid dental and vision insurance; long term and short- term disability insurance at no cost to you; free life insurance and accidental death and dismemberment insurance; and a generous match on the 401(k) plan.

Role

Directing and administering the operational efforts of a high-volume branch and/or multi-branch territory. Oversee the full range of products and services to members and prospective members through direct supervision of the Assistant Manager and/or Teller Supervisor, Tellers and MSRs. Ensures exceptional, quality member service is provided in an accurate and timely fashion. This position represents the Credit Union by fostering new business relationships and engaging employee groups within the community. Promotes a sales-oriented approach across respective areas. The position is equally sales and service focused.

Duties

• Coordinate, direct, and monitor the actions of the Assistant Branch Manager and/or Teller Supervisor, MSRs and Tellers. Responsible for the effectiveness of each employee in meeting members’ needs.
• Instill a sales and growth-minded approach throughout branch territories. Mentor and coach Assistant Branch Manager, MSRs, and Tellers to increase sales and promotion of all products and services offered by Revity Credit Union.
• Develop business relationships by promoting Revity Credit Union among the surrounding communities. Participate in and attend local organizations (example: Rotary) to represent Revity accordingly.
• Assist in the hiring and training of branch personnel. Ensure that appropriate steps are taken to correct unsatisfactory performance at the branch, including training, coaching and discipline, including termination of employees within the branch.
• Work cohesively with other branch managers and departments to ensure a consistent workflow between locations.
• Ensures compliance with rules, regulations, and Credit Union policies relating to teller/MSR functions.
• Maintain current knowledge of Mortgage related products, promotions, and the ability to communicate such with the membership.
• Approves/denies loans within Credit Union policies and guidelines.
• Provides Financial Counseling to members requesting financial review or consultations.
• Performs other job-related duties as assigned.

Knowledge & Skills

• Two to five years of similar or related experience and a two year college degree or completion of specialized course of study.
• One to three years of business development/sales experience in the financial industry.
• The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the job.