What are the responsibilities and job description for the Cafe Manager position at Revive Cafe?
Job Overview:
We are seeking an experienced and energetic Cafe Manager to lead and oversee the daily operations of our café. As a Cafe Manager, you will be responsible for managing a team, ensuring smooth operations, and creating an enjoyable atmosphere for both employees and customers.
Key Responsibilities:
- Manage daily café operations, ensuring high standards of service and quality.
- Lead and motivate a team of baristas, servers, and kitchen staff to deliver excellent customer service.
- Monitor inventory and place orders to ensure supplies are always stocked and organized.
- Handle customer inquiries, complaints, and feedback professionally and promptly.
- Maintain cleanliness and organization of the café in accordance with health and safety regulations.
- Develop and implement promotional strategies to drive business and customer retention.
- Prepare staff schedules, ensuring adequate coverage for peak hours.
- Conduct staff training to improve product knowledge, customer service skills, and operational efficiency.
- Manage cash handling and daily financial transactions.
- Monitor and control café costs and profitability while meeting performance goals.
- Implement and enforce company policies and procedures.
Qualifications:
- Previous experience in a cafe, restaurant, or food service environment is preferred.
- At least 1-2 years of experience in a supervisory or leadership role.
- Excellent customer service skills and a passion for delivering an exceptional guest experience.
- Strong communication, organizational, and multitasking skills.
- Ability to work in a fast-paced environment and handle challenging situations with professionalism.
- Knowledge of food safety and sanitation practices.
- Flexible availability, including weekends and holidays.
Why Join Us?
- Opportunities for advancement.
- Discounted food and drinks.
- A positive and supportive work environment.
- Opportunities to learn, grow, and develop new skills in the hospitality industry.
If you’re ready to be part of a dynamic and friendly team, apply now and help us create an exceptional experience for every customer!
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $12 - $14