Front Desk Associate

Overview
We are seeking a dedicated and personable Front Desk Associate to join our team in our busy Chiropractic office. The ideal candidate will be one of our points of contact for our patients, providing exceptional customer service and ensuring a smooth check-in and check-out experience. This role requires strong communication skills, a passion for hospitality, and the ability to handle various patients inquiries with professionalism.

Responsibilities

• Greet patients upon arrival with a warm and welcoming demeanor.
• Manage the check-in and check-out process efficiently, ensuring accurate billing and payment processing.
• Take patients back to appropriate treatment rooms.
• Scheduling appointments.
• Answering phones in a professional manner.
• Maintain an organized front desk area, including managing appointments and maintaining patient records.
• Collaborate with all office staff to ensure patient satisfaction.
• Uphold office policies and procedures while maintaining a high level of professionalism.
• Cross training in other departments of the office

Qualifications

• Previous experience in front desk operations is preferred.
• Excellent customer service skills with a friendly and approachable attitude.
• Familiarity with computers software is advantageous.
• Strong attention to detail and organizational skills to manage multiple tasks efficiently.
• A passion for providing outstanding service in a fast-paced environment.

Join our team as a Front Desk Associate where you can make a difference in our commitment to our patients health.

Job Type: Full-time

Pay: $11.00 - $12.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Madisonville, KY 42431 (Required)

Ability to Relocate:

• Madisonville, KY 42431: Relocate before starting work (Required)

Work Location: In person

Salary : $11 - $12