Front-End Supervisor

Retail Rebel is a fast-paced, rapidly growing company dedicated to delivering exceptional products and services. With multiple locations across the mid-west and southeast, we prioritize innovation, teamwork, and a commitment to excellence. Our integrity, customer focus, and continuous improvement drive everything we do as we expand and evolve in a dynamic market. Join us as we shape the future and create lasting impact.

As a Front-End Supervisor, your day-to-day duties may include and are not limited to the following:

• Supervise, train, and mentor front-end associates, ensuring high levels of productivity and engagement.
• Ensure all customers receive outstanding service at checkout, handling escalations and resolving issues efficiently.
• Oversee registers, handle cash discrepancies, and ensure accurate end-of-day reconciliations.
• Manage staffing levels, coordinate breaks, and optimize checkout flow to reduce wait times.
• Monitor and troubleshoot point-of-sale (POS) systems, self-checkouts, and digital payment solutions.
• Ensures daily product strategies are implemented and managed daily.
• Ensure that all merchandise is shop-able – bins are free of excessive clutter and trash.
• Delegates and assists the store taking out trash, dusting and mopping store floors, cleaning restrooms and stockroom.
• Assist with setting up store displays.
• Adhere to all company policies, procedures, and safety standards.
• Management may assign other tasks as needed.

• Basic math skills and ability to handle transactions accurately.
• Familiarity with modern POS systems, digital wallets, and self-checkout technology.
• Excellent communication and problem-solving skills to handle escalations.
• Attend daily morning huddles to identify the top priorities for the day.
• Ability to work in a fast-paced environment with attention to detail.
• Team-oriented with a positive and professional attitude.
• The ability to manage physical tasks, such as lifting, reaching, standing, bending, and lifting products up to 40 pounds for prolonged periods of time, and staying active throughout your shift.
• Availability to work evenings, weekends, and holidays.
• Be dependable, flexible and treat others with kindness and respect.

Education and Experience:

• High School Diploma or equivalent preferred.
• Previous retail leadership experience preferred.
• Previous warehouse experience is a plus.

Why Join Retail Rebel?

• Employee Referral Program.
• (1) week PTO in the first year of full-time employment; and increases thereafter.
• Medical, Dental, and Vision insurance coverage offered inside of 60 days.
• 401(k) with 3% Company match after 6 months.
• Weekly Pay.

Retail Rebel is an equal opportunity employer and adheres to all federal and state employment laws.