What are the responsibilities and job description for the Clerical Representative position at RevMax Automotive BDC?
About Us:
RevMax is a dedicated automotive Business Development Center (BDC) located in Katy, TX. As a small family-owned business, we take immense pride in delivering top-notch customer service and personalized automotive solutions. Our close-knit team fosters a supportive and collaborative work environment where each member's contributions are recognized and valued.
We believe in the power of strong relationships, both within our team and with our clients, and strive to create a positive, engaging workplace that encourages growth and innovation.
Position Overview:
We are seeking a motivated and organized Clerical Representative to join our RevMax team. In this role, you will be essential in ensuring smooth communication with our customers by scheduling service appointments and making outbound follow-up calls. Your excellent communication skills and attention to detail will help us maintain our high standards of customer service.
Key Responsibilities:
- Appointment Scheduling: Manage incoming calls and schedule service appointments efficiently, ensuring optimal use of service capacity.
- Outbound Follow-Up: Make outbound follow-up calls to customers regarding service reminders, feedback, and additional service recommendations.
- Customer Service: Provide exceptional customer service, addressing customer inquiries and resolving any scheduling issues promptly and professionally.
- Record Keeping: Maintain accurate and organized records of customer interactions, appointments, and feedback.
- Team Support: Assist team members with various administrative tasks and projects as needed, fostering a collaborative work environment.
Qualifications:
- Proven experience in a clerical or customer service role, preferably within the automotive industry, but not required.
- Excellent phone etiquette and communication skills.
- Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace).
- Strong organizational and multitasking abilities.
- Ability to work independently and as part of a team.
- High school diploma or equivalent; additional qualifications in Office Administration.
Why Join RevMax?
- Friendly Atmosphere: Work in a supportive, team-centric environment where your contributions are truly valued.
- Professional Growth: Opportunities for learning and development in a growing company.
- Community Impact: Be part of a company that values giving back to the community and making a difference.
How to Apply:
If you are looking for a rewarding role in a welcoming, family-owned business, we would love to hear from you! Please submit your resume via indeed.
Join us at RevMax and become a part of our team, where your skills and dedication will help us continue to thrive and provide exceptional service to our clients.
Job Type: Full-time
Pay: From $14.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $14