IT Technician

Exciting Opportunities Coming Soon!

Are you ready to be part of something remarkable? Revo Casino and Social House is expanding, and we’re on the lookout for talented and passionate individuals to join our Lebanon, NH team! Although the new casino isn't open just yet, we're creating a pool of professionals eager to make an impact from day one.

Be the First to Know!

If you’re interested in joining us when these roles open, let us know today! Simply submit your resume, and we’ll keep you informed as soon as applications are live.

Stay tuned for more updates—exciting things are just around the corner at Revo Casino and Social House!

Revo Casino & Social House in Lebanon, NH is a premier destination offering exciting gaming, bold flavors, and crafted cocktails. Our venue features Rebels, home to rebelliously good times and mouthwatering eats. We're seeking talented and passionate professionals to join our team and contribute to our vibrant, guest-focused environment.

Welcome to Revo Casino and Social House!

At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members. Our brand thrives on breaking the mold and delivering fun, bold, and unconventional experiences, making it a fantastic place to work and grow your career.

We emphasize individuality and encourage our team members to be themselves. We’re not stuffy or corporate—we believe in having fun and creating a welcoming, vibrant atmosphere. Our workplace fosters camaraderie, creativity, and a bit of rule-breaking, ensuring everyone feels valued and motivated to unleash their inner rebel.

Beyond the casino floor, we are deeply committed to supporting the communities in which we operate. Each year, we contribute more than $12,000,000 to various charitable causes, reflecting our dedication to making a positive impact.

Join us at Revo Casino and Social House, where your talents will be celebrated, your rebellious spirit will be embraced, and you’ll be part of a team that truly makes a difference.

Position Summary: Provides hardware and software maintenance of personal computers and workstations, ensuring that employees can properly complete their assigned tasks; produces scheduled reports and maintains computer equipment asset inventories.

Schedule:

• Tues 9-5
• Wed 9-5
• Thurs 9-5
• Fri 12-8
• Sat 12-8

1. Maintains confidentiality of all privileged information in accordance with established Company Policy, State and Federal regulations.

2. Provides next-level guest service to internal and external guests.

3. Responsible for creating and fostering an environment of support and motivation for team members.

4. Maintains confidentiality of all privileged information in accordance with established procedures with Company policy and state regulations.

5. Maintains security and always protects Company assets by adhering to Company policies and all state and regulatory compliance including Internal Controls Policies and Procedures, The Responsible Gaming Plan and Title 31, and performs all job duties in a safe, professional and responsible manner.

6. Maintains the daily activities of the MIS department in the absence of the Manager as subject to established company policies and local, state, and federal regulations.

7. Creates and maintains file back-ups as scheduled or requested.

8. Produces system reports as scheduled or requested.

9. Maintains an accurate, up-to-date asset inventory of all computer-related equipment.

10. Maintains computer user access files.

11. Provides computer training classes.

12. Assists, guides, and instructs employees on functions of the computer as required.

13. Prepares daily reports as required by Company policies and procedures, and state gaming regulations.

14. Maintains a clean and safe environment.

15. Effectively handles guests and team members concerns and requests.

16. Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position’s supervisor. Keeps position supervisor informed of relevant activities.

17. Attend required training sessions offered by the Company.

18. Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member’s department.

19. Take on and manage various projects as assigned in order to aid in achievement of evolving Company goals and objectives.

20. Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.

21. Have knowledge of the Property’s programs to address problem gaming.

22. Report any acts of wrongdoing of which the Team Member may have knowledge.

24. Other duties as assigned.

Position Qualifications:

- Bachelor’s degree plus two years related experience and/or training preferred; or other combinations of education and experience may be considered.

- Required competencies include initiative, time management, decision-making, communication proficiency and organizational skills.

- Strong proficiency in Microsoft Office, or equivalent applications and menu driven programs is required. Knowledgeable in creating spread sheets or similar data reporting.

- Ability to work in an environment at times exposed to secondhand smoke, moderate to loud noise levels and varied light levels including flashing lights.

- Must be able to formulate and communicate ideas and to make independent decisions.

- Must be able to obtain and maintain all licenses, certifications, and indemnifications requisite to the successful completion of all essential responsibilities.

- Must meet or exceed all regulatory conditions stipulated for individuals holding this or similar positions.

Ability to work in an environment exposed to secondhand smoke, moderate to loud noise levels, and varied light levels, including flashing lights.

Ability to stand, walk, bend for entire shift.

A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Join the REVOlution and help us maintain the vibrant and lively atmosphere of Revo Casino & Social House!

For more information, please visit https://revocasino.com

We celebrate diversity and believe that our differences make us stronger. We're an equal opportunity employer and welcome applications from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status.

Job Type: Full-time

Pay: $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekends as needed

Experience:

• Computer networking: 2 years (Preferred)
• Help desk: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Lebanon, NH: Relocate before starting work (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: In person

Salary : $24