What are the responsibilities and job description for the Poker Room Host position at Revo Casino and Social House?
Revo Casino & Social House in Lebanon, NH is a premier destination offering exciting gaming, bold flavors, and crafted cocktails. Our venue features Rebels, home to rebelliously good times and mouthwatering eats. We're seeking talented and passionate professionals to join our team and contribute to our vibrant, guest-focused environment.
Welcome to Revo Casino and Social House!
At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members. Our brand thrives on breaking the mold and delivering fun, bold, and unconventional experiences, making it a fantastic place to work and grow your career.
We emphasize individuality and encourage our team members to be themselves. We’re not stuffy or corporate—we believe in having fun and creating a welcoming, vibrant atmosphere. Our workplace fosters camaraderie, creativity, and a bit of rule-breaking, ensuring everyone feels valued and motivated to unleash their inner rebel.
Beyond the casino floor, we are deeply committed to supporting the communities in which we operate. Each year, we contribute more than $12,000,000 to various charitable causes, reflecting our dedication to making a positive impact.
Join us at Revo Casino and Social House, where your talents will be celebrated, your rebellious spirit will be embraced, and you’ll be part of a team that truly makes a difference.
Job Summary:
As a Poker Room Host, you will be the face of the poker room, providing exceptional guest service by managing the check-in process, seating players, and ensuring smooth table rotations. Your role is crucial in creating a welcoming, engaging, and professional poker environment that reflects the excitement and energy of Revo Casino & Social House.
Key Responsibilities:
- **Guest Check-In and Seating:**
- Greet guests warmly and handle all poker room check-ins at the podium.
- Manage player waitlists and seat guests efficiently according to table availability and limits.
- Communicate clearly with dealers to coordinate table assignments.
**Player Engagement:**
- Foster a friendly, professional environment that encourages repeat visits.
- Build rapport with poker players, recognizing regular guests and their preferences.
- Handle player inquiries, explain game offerings, and provide guidance on poker room procedures.
**Operational Support:**
- Monitor the flow of tables, ensuring game efficiency and minimizing downtime.
- Assist with tournament check-ins and player registration as needed.
- Maintain accurate records of player seating and game logs.
- Support poker room promotions and special events, providing details to guests and encouraging participation.
**Service Standards:**
- Uphold all gaming regulations and company policies, ensuring compliance at all times.
- Resolve minor guest complaints and escalate issues when necessary.
- Keep the podium area organized and presentable at all times.
Qualifications:
- Previous experience in hospitality, gaming, or guest services preferred.
- Knowledge of poker and general table games operations is highly desirable.
- Exceptional interpersonal and communication skills.
- Ability to work in a fast-paced, high-pressure environment while maintaining professionalism.
- Strong organizational skills with attention to detail.
- Must obtain and maintain appropriate gaming license as required by state regulations.
**Weekend Shift**
4PM - 12 AM
(20-24 hours per week
Physical Requirements:
Ability to work in an environment with moderate to loud noise levels, and varied light levels, including flashing lights.
Ability to stand, walk, bend for entire shift.
A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Join the REVOlution and help us maintain the vibrant and lively atmosphere of Revo Casino & Social House!
For more information, please visit https://revocasino.com
We celebrate diversity and believe that our differences make us stronger. We're an equal opportunity employer and welcome applications from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status.
Job Type: Part-time
Pay: $18.00 per hour
Physical Setting:
- Bar
- Casino
Schedule:
- 8 hour shift
- Evening shift
- Weekends only
Ability to Commute:
- Lebanon, NH 03766 (Required)
Ability to Relocate:
- Lebanon, NH 03766: Relocate before starting work (Required)
Work Location: In person
Salary : $18