Description
The ASC Billing Coordinator is responsible for verifying eligibility and benefits for multiple surgery centers, entering patient payments, and a variety of administrative tasks including supporting mailing processes. In addition, this position will be part of the customer service team to support patient calls on insurance and accept payments over phone.
This is a full-time role working M-F from 8 : 30 am - 5 : 00 pm after the initial training period. While in training, the schedule will be M-F from 7 : 00 am - 3 : 30 pm.
Revo Health is a professional services company that partners with multiple healthcare groups to deliver exceptional patient care. This position will be employed through Revo Health, working closely with Infinite Health Collaborative (i-Health) and its operating divisions.
Essential Functions :
- Ensure professional communication over the phone, via email, or other written documentation and respond to all inquiries
- Maintain a working knowledge of health care plan requirements and health plan networks
- Work within our systems to verify insurance to ensure timely payment by payers.
- Scan and fax documents for the Billing and Reimbursement departments
- Contact both patients and vendors for information and communication regarding benefits
- Add on or emergent verifications via email
- Outbound calls to research insurance verifications
- Incoming customer service calls
- Incoming calls to receive payments
- Return mail
- Posting patient payments
- Support paper processes within the office
- Back-up coverage for team
- Any and all other duties as assigned
Education and Experience Requirements :
High School diploma / GED or equivalentAdministrative experience preferredAccounting and / or cash drawer balancing experience preferredBenefits & Compensation :
Actual starting pay will vary based on education, skills, and experience.We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts - to learn more clickhere.Essential Requirements :
Ability to :
Comply with company policies, procedures, practices and business ethics guidelines.Complete job required training.Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)Demonstrate prompt and reliable attendanceWork in the office during business hoursTravel independently throughout the office (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be requiredWork at an efficient and productive pace, handle interruptions appropriately and meet deadlinesCommunicate and interact in a respectful and professional mannerPrioritize workload while being flexible to meet the expectations of the daily operationsApply principles of logical thinking to define problems, establish facts, and draw valid conclusionsUnderstand and execute a variety of instructionsEffectively operate equipment and communicate on and operate the phone systemWork independently with minimal supervisionTravel to other work locations, if requiredPerformance Expectations - Revo Health's Core Values :
Integrity - Do the right thing and take responsibility for what you do and sayService - Consistently contribute to deliver an exceptional experienceQuality - Act with high purpose, committed effort, and skillful execution to exceed expectationsInnovation - Identify progressive solutions that improve service, teamwork, efficiency, and / or effectivenessTeamwork - Be a part of the whole; support each other positivelyEnvironmental Conditions :
Office settingNotes :
Revo Health is an Equal Opportunity / Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here : http : / / www.uscis.gov / e-verify / employeesThis position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.