What are the responsibilities and job description for the Client Support Specialist position at RevoLusion?
We are dedicated to providing exceptional customer experiences and building long-lasting relationships with our clients. We’re passionate about problem-solving and ensuring our customers receive support that’s timely, helpful, and knowledgeable.
As a Client Support Specialist, you’ll be the first point of contact for our customers, assisting them with inquiries, resolving issues, and guiding them through our sale. We’re looking for a customer-focused Client Support Specialist with strong communication skills, a passion for service, and an ability to stay calm under pressure.
Client Support Specialist Responsibilities
- Respond to customer inquiries when directly working with them
- Identify and troubleshoot issues, providing sale solutions or directing customers to appropriate departments as needed
- Maintain detailed records of customer interactions, sales, and update account information
- Collaborate with sales team members to improve customer experience and share best practices
- Assist with customer concerns and work to find resolutions
- Support team and provide information about our products and services to new customers
Client Support Specialist Requirements
- Strong interpersonal and communication skills
- Ability to work in a fast-paced environment with a problem-solving mindset
- Previous experience in customer service, sales, or a similar role is a plus
- Familiarity with customer support tools is beneficial
- High school diploma or equivalent; additional education or certifications are a plus
Client Support Specialist Perks
- Competitive pay and bonus package
- Opportunities for career growth within our company
- Supportive team environment and access to training resources
- Flexible scheduling options to support work-life balance
If you’re ready to make an impact by delivering top-notch customer service and boosting sales, apply today!
#LI-Onsite
Salary : $45,000 - $58,000
