What are the responsibilities and job description for the Dispensary Retail Associate - Somerville position at Revolutionary Clinics?
Position Title: Dispensary Retail Associate
Position Location: Somerville
Position Type: On-Site
Position Schedule: Must be flexible to weekends and holidays
Position Schedule: Must be flexible to weekends and holidays
Employment Status: Full-Time
Department: Retail
Compensation: $19.23 per hour
Compensation: $19.23 per hour
Revolutionary Clinics is a community-oriented cannabis organization that provides the highest quality products and best customer service to qualified people in a safe and responsible manner. We serve as an industry-leading operator and maintain the highest standards of professional conduct.
Position Summary:
As a Dispensary Retail Associate for our 67 Broadway Somerville, MA location, you'll have the opportunity to learn and engage in the entire workflow of the dispensary day to day. Utilizing strong team dynamics, everyone learns all positions within retail, to create a versatile, and flexible workforce able to adapt to any situation. This unique approach further fosters a team-oriented atmosphere going beyond the typical retail experience.
You will report to the retail leadership team. In this role you'll provide personalized and compassionate service to our medical patients. Ideally you will leverage prior and trained cannabis knowledge in conjunction with knowledge of state regulations to guide appropriate product selection. You'll also support our fulfillment operations to ensure dispensary efficiency and compliance with company policies and the state regulations. We're looking for someone who is passionate about cannabis products, possesses strong customer service and consultancy skills, and thrives in a fast-paced retail environment.
Job Roles and Responsibilities:
Environmental Factors:
Employees may be required to bend, squat, kneel, crouch, climb, crawl, complete repetitive hand movements, and/or walk intermittently throughout the day. Employees may also be exposed to company approved chemicals for sanitation and production purposes. Team members will also be exposed to cannabis and cannabis products while onsite.
Benefits:
Here at Rev Clinics we offer a robust health care plan & Comprehensive benefits package including but not limited to:
Revolutionary Clinics will make reasonable accommodation for qualified individuals with known disabilities, unless doing so would result in undue hardship. This policy governs all aspects of employment, including, but not limited to, selection, job assignment, compensation, discipline, termination, and access to benefits and training
Job Roles and Responsibilities:
- Greet and assist medical use patients with product selection, answering any questions they may have about strains, cannabinoids, terpenes, dosage, and consumption methods.
- Offer tailored product recommendations for medical use patients, based on their order history and physician recommendations to drive brand satisfaction and meet sales metrics.
- Ensures all customer or patient complaints and concerns are resolved quickly and professionally or escalated to a Manager on Duty, when necessary.
- Accurately process and dispense products to customers utilizing point of sale (POS) system and inventory tracking systems in compliance with company policies and state regulations.
- Partner with retail leadership to ensure product menu and website reflects accurate testing and pricing information as well as report any sales audit discrepancies.
- Assist with inventory operations including cannabis product labeling, restocking, receiving, and sending shipments to and from dispensary in accordance with state regulations.
- Ensure compliance with state regulations and company policies, including checking identification and verifying customers’ or patients’ eligibility for medical use cannabis products.
- Accurately process transactions through the point of sale (POS) system and necessary state portals, maintaining cash handling accuracy, and following all cash handling procedures.
- Adapts to sales volume changes by engaging in continuous learning and sanitization or cleaning of the dispensary, when not prioritizing customer or patient transactions.
- Attend and participate in training sessions and staff meetings to stay informed about new products, promotions, programs, SOPs, and company policies as well as expand their knowledge through cannabis education.
- Actively contribute to a positive team environment by communicating effectively with co-workers and management and assisting with other department operations including dispensary opening and closing as needed.
Preferred Qualifications:
- Prior cannabis industry experience
- Prior POS system experience
- Strong attention to detail
- Excellent customer service and communication skills
Required Qualifications:
- High School Diploma or GED required
- Open availability required for scheduling
- Must be at least 21 years of age and be legally eligible to work in the United States
- Must pass a comprehensive background check annually to ensure compliance within Cannabis Control Commission and Revolutionary Clinics set regulations
- 1 years of retail experience
Environmental Factors:
Employees may be required to bend, squat, kneel, crouch, climb, crawl, complete repetitive hand movements, and/or walk intermittently throughout the day. Employees may also be exposed to company approved chemicals for sanitation and production purposes. Team members will also be exposed to cannabis and cannabis products while onsite.
Benefits:
Here at Rev Clinics we offer a robust health care plan & Comprehensive benefits package including but not limited to:
- Health Insurance
- Dental & Vision
- Flex Spending Account available
- Dependent care Plan available
- 401K available
Revolutionary Clinics will make reasonable accommodation for qualified individuals with known disabilities, unless doing so would result in undue hardship. This policy governs all aspects of employment, including, but not limited to, selection, job assignment, compensation, discipline, termination, and access to benefits and training
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Salary : $19