Industrial Automation VMI Specialist

The position of Industrial Automation VMI Specialist will be based out of Fresno, CA!

Summary

Industrial Automation VMI Specialist is responsible for operational analysis and execution at contracted customer sites for Vendor Managed Inventory (VMI). Additionally, responsible for execution and management of assessments, proposals, submittals, schedules, and on-site customer services for various end user projects.

What You’ll Do

• Establish and foster relationships with the sales department and customers to better understand sales potential and ascertain customer needs
• Manage the VMI sales process (data collection, analysis, preparation of findings, price negotiations, etc.)
• Implement customer on-site VMI programs: design inventory solutions, receiving and delivering product, stocking, and labeling finished goods
• Prepare, analyze, and deliver scheduled VMI customer reviews
• Train new hires on VMI process (data analysis, replenishment, etc.)
• Conduct customer onsite assessments, evaluations, and other on-site services as needed
• Identify opportunities for on-site services, such as repairs, and provide information to customers about the services offerings
• Resolve customer concerns regarding billing, credit and products sold; refer concerns to appropriate departments for investigation and resolution
• Identify and utilize business system, CRM tools, and other vendor tools to support customer quotations and orders
• Assist with VMI and assessment proposals and quotes
• Manage time sensitive quote requests including assessment opportunities
• Keep an accurate daily record of expenses
• Other duties as assigned
  
  
  

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

What You’ll Need

• High School or GED
• Bachelor's Degree preferred
• 5 years of project management, procurement, or customer service experience
  
  
  

Knowledge, Skills & Abilities

• Practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel
• Able to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations
• Able to perform basic math functions representative of the job such as addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, decimals, and metric scales; computing rate, ratio, and percentages and to draw and interpret bar graphs; calculating figures and amounts such as discounts, interest, commissions, and proportions
• Working knowledge of Microsoft Office
• Intermediate to advanced skills with Microsoft Excel and/or Access
• Become proficient in the current business system
  
  
  

Working Conditions and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Environment

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold Frequently – 21% to 50%
• Exposed to electrical hazards; risk of electrical shock None
• Handles or works with potentially dangerous equipment Occasionally – up to 20%
• Travels to offsite locations Occasionally – up to 20%
  
  
  

Physical Demands

• Sit: Must be able to remain in a stationary position Frequently – 21% to 50%
• Walk: Must be able to move about inside/outside office or work location Frequently – 21% to 50%
• Use hands to finger, handle or feel: Operates a computer and other office machinery Constantly – at least 51%
• Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelfs, pick up boxes, or position one’s self to maintain computers in the lab/under desks/in server closet Occasionally – up to 20%
• Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment Occasionally – up to 20%
• Talk, hear, taste, smell: Must be able to use senses to; effectively communicate with co-workers and clients and detect hazardous conditions Constantly – at least 51%
  
  
  

Weight and Force

• Up to 10 pounds Constantly – at least 51%
• Up to 25 pounds Frequently – 21% to 50%
• Up to 50 pounds Occasionally – up to 20%
  
  
  

“Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.”

For the state of California only, the pay range is $24.00 to $29.00, depending upon qualifications, experience, and other considerations permitted by law.