What are the responsibilities and job description for the Front Office Receptionist position at Rexius?
(approximately 28 hours/week or 7 hours per day Mon, Tue, Thu, Fri 8:00 am - 3:30 pm)
Pay: $18.00-$20.00/hour D.O.E.
Description:
As a Rexius Office Receptionist at our Bend location, you will be the first point of contact for our business. This role involves spearheading front office interactions, handling customer inquiries, and supporting administrative tasks. Your dedication to quality work and willingness to learn are essential to your success in this role.
Qualifications for Higher Pay:
Candidates with the following qualifications may be eligible for higher pay rates:
- Previous successful experience with large client book of business
- Strong computer skills revolving around online systems and CRM (Customer Relationship Management) type applications
- Efficient and organized work habits
- Bilingual
Daily/Weekly Tasks:
- Answer, direct, and document phone calls, emails and inquiries promptly.
- Help coordinate timely resolution to all customer issues and/or requests.
- Provide candid feedback and accountability for fellow team members regarding upholding customer expectations.
- Provide support to team members in the field with background systems information and customer details.
- Help coordinate Irrigation Service files, in coordination with Irrigation Service Supervisor.
- Pickup/cleaning of common spaces.
- Maintain an organized reception area and ensure a welcoming environment.
- Update customer records and databases/systems. Review and order necessary office supplies.
Requirements:
- Ability to lift up to 50 lbs.
- Strong verbal and written communication skills
- Punctual and reliable
- Comprehensive knowledge of common aspects of landscaping
- Customer service skills, maintaining positive relationships with client base and fellow team members
- Ability to identify and mediate problems that arise with clients
- Valid OR Driver's license
Benefits Package Includes:
- 401k (Employee Contributes)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short Term Disability
- Paid Time Off (PTO)
- 8 Paid Holidays
- Company pays portion of insurance costs; Employee pays a portion.
Employee Perks:
- 401k - Matching
- Employee Discount
- Employee Purchasing
- Employee Discounts at Local Businesses
Salary : $18 - $20
