What are the responsibilities and job description for the Administrative Assistant position at Reyes Performance Institute?
Join Our Team at Reyes Performance Institute!
We’re looking for a Part-Time Administrative Assistant to help us deliver exceptional care at our sports and orthopedic physical therapy practice. This role is essential in ensuring smooth daily operations and creating a welcoming environment for our clients.
Why You'll Love Working With Us
- Make a Difference: Help clients on their recovery and performance journeys.
- Collaborative Team: Be part of a supportive, team-oriented environment.
- Opportunities for Growth: Join an innovative and expanding practice.
What You’ll Do
As our Administrative Assistant, you’ll be the glue that holds everything together! Your responsibilities will include:
Patient Support & Scheduling:
- Greet patients with a warm, friendly smile and ensure they have an amazing experience at our clinic.
- Answer phone calls, emails, and texts promptly and professionally.
- Schedule and manage patient appointments (new, follow-up, and periodic check-ins).
Operations & Administrative Support:
- Validate insurance, collect copays, and explain financial responsibilities.
- Reconcile payments and troubleshoot claims.
- Prepare weekly/monthly metrics and agendas for team meetings.
- Process payments, manage accounts receivable, and handle official records (e.g., LOPs, superbills).
- Update and maintain lead trackers and KPIs.
Clinic Management:
- Keep the clinic clean, organized, and well-stocked with supplies.
- Maintain and oversee clinic equipment to ensure everything is in tip-top shape.
EMR Management:
- Manage patients’ electronic medical records (EMRs) and physician referrals.
- Process faxes and documentation efficiently and accurately.
What We’re Looking For
- A friendly, professional demeanor with strong customer service skills.
- Exceptional organizational and multitasking abilities—you thrive in fast-paced environments.
- Strong attention to detail and the ability to juggle multiple responsibilities seamlessly.
- Proficiency in Microsoft Office (Word, Excel) and comfort with learning new software (training provided for our EMR system).
- Prior experience in a medical or physical therapy office (preferred but not required).
- Bonus: Ability to collect on-site content for social media (not required).
What We Offer
- Part-Time / Flexible Schedule: 20-25 hours per week with room to grow into a full-time role with benefits as the practice expands flexible scheduling to suit your lifestyle.
- Competitive Pay: Based on experience.
- Growth Opportunities: We’re a growing practice, and your role can grow along with us!
- Positive Work Environment: Work with a supportive, dynamic team committed to making a difference in healthcare.
- Professional Development: Paid opportunities for professional development and certifications.
- Free Gym: Ability to use the fitness gym during off peak hours
- Networking Opportunities: the chance to work closely with other professionals in a growing clinic and expand your professional network.
Ready to Join Us? Apply Today!
Ready to join a team that makes a real difference? Send your resume to info@reyesperformanceinstitute with the subject line: “Administrative Assistant Application.”
Help us empower clients to recover, perform, and thrive!