Store Manager - Kauai

Retail Store Manager - Koloa Store

Reports to: Vice President of Retail and Wholesale

About Us:

Reyn Spooner has been spreading the Aloha Spirit around the globe for almost 70 years. We pride ourselves for making The World's most collected Aloha shirts.

In addition to our legendary printed aloha shirts, you will also find women’s and kid's collection. And when you are ready to sport your favorite fan gear, we also have all MLB and NFL teams represented along with 50 colleges and universities. Whether you shop in one of our retail stores throughout Hawaii, in a partner specialty or department store on the mainland, or shop on reynspooner.com, we pride ourselves in quality and design and in spreading Aloha one shirt or dress at a time.

We are a team of skilled professionals, and we are currently expanding our presence across the Hawaiian Islands. We are looking for experienced and passionate people to join us along this journey. With some good fortune, we hope to include you as part of our 'Ohana as well!

Job Description

What are we looking for?

Reyn Spooner is in search of a retail sales manager for our Kuku'iula store. The Retail Store Manager is responsible for overseeing the daily operations of the store, driving sales, and ensuring exceptional customer service. This role involves managing a team of retail sales associates, optimizing store performance, and maintaining the store's inventory and visual standards.

Benefits

Reyn Spooner provides a variety of exceptional benefits to all our ‘Ohana members, including:

• Comprehensive health, dental, and vision plan coverage for you and your family members.
• The convenience of free parking!
• Competitive commission on every item sold.
• The potential for attractive monthly bonuses tied to sales performance.
• Complementary company clothing of your choice.
• A generous employee discount on everything in the store
• Being part of an inclusive and supportive team environment.
• 401-K retirement benefits with matching contribution.
• Accrued paid vacation time
• Competitive paid time off (ten paid holidays) to rest and recharge.
• Paid sick leave that prioritizes your health and your family's well-being.

Key Responsibilities:

• Consistently achieve and/or exceed weekly and monthly sale targets and KPI targets.
• Develop strategic initiatives focused on enhancing customer engagement to drive annual sales growth and overall company profitability. Ensure a high standard of customer service and satisfaction.
• Proactively and regularly train the store team to deliver exceptional customer service, thereby creating a welcoming shopping environment and facilitating the achievement of sales goals.
• Fosters a cohesive and happy team characterized by open communication, empathy, and a sense of belonging.
• Conduct regular performance evaluations and provide constructive feedback.
• Ensures the store operates efficiently by analyzing performance metrics and managing inventory to minimize discrepancies.
• Manage the store budget and control expenses to optimize profitability.
• Monitor cash handling procedures and ensure accuracy in financial reporting.
• Ensure compliance with company policies and procedures, as well as health and safety regulations.
• Ensures that the store environment is an excellent customer shopping experience by maintaining cleanliness and organization, consistently replenishing merchandise, and keeping visual displays and marketing materials current and well-presented.
• Proactively collaborates with Human Resources to ensure the store is fully staffed by contacting candidates, scheduling and conducting interviews and working collaboratively with HR through the onboarding process.

Qualifications:

• Demonstrated experience in retail management or a comparable role (minimum of 2 years preferred).
• Strong leadership, communication, and interpersonal skills.
• Team players who are always ready to encourage and support the team.
• Ability to analyze data and make informed decisions.
• Willingness to perform other duties as required that are necessary to support the business.
• Ability to work flexible hours, including evenings, holidays, and weekends, to meet the needs of our thriving business.
• Proficiency in basic math and computer skills.
• High School diploma or GED.

Physical Requirements

• Lift and/or move up to approximately 50 pounds frequently
• Bending/stooping/kneeling required – frequently
• Climbing ladders up to 8 feet – occasionally
• Routine standing for duration of shift (up to 8 hours)

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Application Question(s):

• Please tell us a little bit about yourself and why you are interested in working at Reyn Spooner?

Experience:

• Retail management: 1 year (Required)

Ability to Commute:

• Koloa, Hawaii 96756 (Required)

Work Location: In person

Salary : $60,000 - $70,000