Branch Manager

ABOUT REYNOLDS ADVANCED MATERIALS:

Reynolds Advanced Materials (RAM) is a nationwide distributor of liquid rubbers, liquid plastics, expanding foams, and other amazing materials used by artists and industrial fabricators for an endless variety of applications.

We currently have 12 locations across the USA/Canada and are partnered with leading manufacturers in the industry. Our technical expertise and customer service in the special materials industry is unmatched - and we take pride in empowering our customers to move their unique projects forward.

We are seeking the right person to join our team as Branch Manager for our Allentown, PA location. We have a warehouse and storefront. From there, we offer our extensive line of liquid rubbers, liquid plastics, epoxies, castable foams, plasters and other materials. Our customers range from small scale model makers, prototypers and inventors to industrial accounts like bronze foundries, concrete casters and more.

You must be a strong communicator and inspiring leader, highly organized and understand the importance of a team effort. You must have the ability to "think outside the box" to address issues, and solve problems in a fast paced, dynamic environment.

Job Requirements

• Branch Manager must first and foremost be knowledgeable of and proficient in the use of all materials sold by the company.
• Manage branch operations including warehouse and storefront.
• Maintain an optimal work environment by directing personnel and managing resources.
• Closely monitor key performance indicators including sales revenue, inventory levels, collections and aged receivables
• Communicate all issues that affect sales, branch operations and personnel in a timely manner with the Operations Manager and senior management.
• Maintain positive relationship with vendors. Audit and approve vendor invoices for payment.
• Data mine and research new sales leads utilizing various resources and provide input to Outside Sales Representative.
• Interview and hire personnel as needed.
• Manage employee attendance for payroll.
• Cross-train all personnel on all functions through personal training, written procedures and coaching when appropriate. Ability to perform the duties of the Inside Sales Technician or the Shipping/Receiving Clerk on a temporary basis in the event that one of these individuals is on vacation or sick.
• Occasional travel for management meetings and participation in trade shows and seminars is required.

TRAINING: We will provide product and technical training to keep you motivated and successful. We will train you on thorough use of our custom software.

KNOWLEDGE, SKILLS AND ABILITIES:

• Must possess strong customer service skills.
• Proficient in Microsoft Word and Excel.
• Ability to prioritize workflow; work independently and without direct supervision.
• Ability to problem solve.
• Must possess strong written and verbal communication skills.
• Must be analytical and have basic accounting skills.
• Ability to manage others.
• Must be able to multi-task.

MINIMUM QUALIFICATIONS:

• BA degree and/or 5-7 years' experience in a management/retail management position.

PHYSICAL REQUIREMENTS:

• Ability to perform moderate physical work, able to lift up to 60 pounds occasionally, and 10 to 20 pounds frequently.
• Ability to ascend/descend stairwells within a 60-second time frame, a minimum of 10 times a shift.
• Ability to be trained to operate a forklift.
• Ability to handle stress.

ADDITIONAL REQUIREMENTS: Part of working with the materials we sell includes demonstrating them, so you must enjoy working with your hands. Offering technical advice is a part of the job (we will provide training), so patience and a good phone manner is required. You must be self-starting, well organized, hard-working, high energy, curious, willing to learn and enjoy working with our materials.

BENEFITS:

• Comprehensive medical, dental and vision plans.
• Medical Flexible Spending Account (FSA) / Dependent Care Account
• 401K plan with a generous company match.
• Company paid Life, STD and Long Term Disability Insurance
• Employee Assistance Program (EAP)
• Health Advocate Account
• Paid vacation, holiday & sick time off.

IMPORTANT: We operate a drug-free and smoke-free environment. Employment is contingent on passing a background check and drug screening test. Employment is also contingent on completion of mold making and casting training during first two weeks of employment at company headquarters in Macungie, PA.

A clean driving record is essential.

Employment is contingent on:

• Applicant’s consent to a background check to comply with a suitability determination from corporate management.[1]
• Signature on a company drug-free policy contract
• Pass a Company provided drug test & physical
• Valid Driver’s License or State ID
• Clean driving record
• Presenting a Social Security Card
• Copy of last diploma or transcript
• Satisfactorily completing product training at Smooth-On, Inc.
• Within three months of beginning employment, employee must demonstrate an aptitude, understanding and proficiency with products that the company sells relative to customer applications.
• Applicant developing and maintaining working knowledge of products to impart accurate product technical assistance to customers for their applications.

[1] Due to the fact that we sell chemicals, the Department of Homeland Security requires Smooth-On to maintain a Security Program which requires a background check of all employees

After touring our website (www.reynoldsam.com) submit your resume and a cover letter outlining why you believe that you are the right individual for this exciting Branch Manager position.