What are the responsibilities and job description for the Entry Level Customer Training Professional position at Reynolds and Reynolds?
Reynolds and Reynolds is an industry leader in developing software and business forms for the automotive industry. These products enable car dealerships to operate more efficiently and effectively in a competitive marketplace.
Responsibilities:
We are looking for talented individuals who have a passion for training and ensuring a high level of customer service! Working from our office in Dayton, OH, you will guide our customers through the implementation process via phone, webcam, and internet on the software solutions that have made us the best in the industry. As a Customer Training Professional, you will communicate with the customer throughout the implementation process to identify their business needs, configure our solutions to meet those needs, and provide our customers the knowledge they need to utilize our solutions in their day-to-day operations. You will interact closely as a team to ensure customer satisfaction throughout the implementation and training process.
Requirements:
- Associate degree or equivalent experience
- Experience in Finance, Accounting or customer service a plus
- Strong verbal and written communication skills
- Automotive Dealership Experience preferred but not required
Benefits:
Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401(k), and a work/life balance with paid time off. At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds encourages applicants of all ages and experience to apply, as we do not discriminate on the basis of age.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
