What are the responsibilities and job description for the HVAC Service Technician position at REYNOLDS ELECTRIC AND PLUMBING SERVICES INC?
Job Details
Description
Join Our Team as an HVAC Service Technician
At Reynolds Electric, Plumbing, Heating and Air we’re committed to delivering high-quality residential electric, plumbing, drains and HVAC services while fostering a culture where both employees and customers feel valued and supported. We prioritize a positive, reliable, and collaborative work environment that encourages growth, promotes responsibility, and rewards initiative.
Position Overview
We’re looking for a skilled and dedicated HVAC Service Technician to join our team. This role involves maintaining, diagnosing, and repairing residential HVAC systems, as well as building positive, lasting relationships with customers through high standards of service. You’ll be an essential part of our mission to deliver safe, reliable, and efficient HVAC solutions to the community, while embodying the values of growth, accountability, teamwork, and a commitment to doing the right thing every step of the way.
Accountable For
- Following our HVAC Service System and maintaining service and sales goals.
- Completing same-day repairs and sales to deliver efficiency and satisfaction for our customers.
- Performing work with safety, compliance, and excellence in mind, adhering to Oregon code and passing necessary inspections.
- Representing our company values both onsite and in the office, working with integrity and responsibility.
Job Duties
- Arrive punctually to jobs and maintain clear communication with customers and dispatch.
- Use the Nexstar Service System to assess customer needs and provide multiple options.
- Educate customers on financing options and maintenance plans.
- Follow through on sales, repairs, and maintenance tasks to completion and ensure customer satisfaction through thorough explanations of work done.
- Complete all necessary documentation, including notes, photos, and videos.
- Maintain ongoing communication with dispatch, parts, and installation teams to support efficient operations.
- Participate in training and one-on-one development sessions to grow as a professional and stay aligned with company goals.
- Keep the company vehicle and tools clean and organized.
- Uphold company policies and processes, contributing to a positive and supportive team environment.
What’s In It For You
At Reynolds, we recognize and reward the dedication of our team members. We’re proud to offer:
- Work-Life Balance: Monday-Friday schedule, no on-call or weekend work.
- Competitive Compensation: $30-38 per hour plus bonus incentives, with total compensation for some roles averaging $53 per hour.
- Comprehensive Benefits: Health insurance with 100% employer-paid medical, dental, and vision for employees, with the option to add dependents at up to 60% employer coverage.
- Time Off: 80 hours of frontloaded Paid Time Off (PTO) and 7-9 paid holidays annually.
- Retirement Savings: 401(k) retirement plan with company match.
- Life Insurance: Employer-paid life insurance coverage of $20,000.
- Tools for Success: A company van and high-quality tools.
- Career Growth: Comprehensive training and development within a team-oriented, achievement-focused environment.
About Us
With nearly 60 years of dedication to our community, Reynolds Electric & Plumbing stands out as a leader in quality, integrity, and service excellence. Guided by values of growth and accountability, our team approaches each project with expertise and a commitment to continuous improvement. Here, every team member is empowered to thrive, and we believe in doing the right thing while putting our people and customers at the heart of everything we do.
If you’re ready to grow in a professional, supportive environment with room to make a meaningful impact, we invite you to apply and be part of our journey!
Requirements
- 2 years of experience in HVAC or related field.
- Valid EPA Certification (Type II or Universal). Brazing Experience
- Knowledge of HVAC systems, tools, and equipment.
- Ability to read and interpret blueprints, wiring diagrams, and technical manuals.
- Strong problem-solving skills and attention to detail.
- Physical ability to lift heavy equipment, climb ladders, and work in confined spaces.
- Demonstrated alignment with our values of excellence, teamwork, adaptability, and integrity.
- Strong interpersonal skills with a focus on customer care and professionalism.
- Valid driver’s license and insurable driving record.
Salary : $30 - $38