What are the responsibilities and job description for the Pickleball Operations Associate at Reynolds Lake Oconee position at Reynolds Lake Oconee?
Job Overview
The Pickleball Operations Associate will play a critical role in supporting the pickleball program at Reynolds Lake Oconee. This individual will be responsible for delivering exceptional customer service, managing day-to-day operations, and contributing to the overall success of the program.
Main Responsibilities
- Member Services: Greet members and guests warmly, answer questions, and resolve issues efficiently.
- Reservations and Scheduling: Manage court reservations, ensuring timely and accurate processing.
- Invoicing and Payment Processing: Process payments, handle invoicing, and maintain accurate financial records.
- Merchandise Display and Sales: Assist in displaying merchandise, assist customers in selecting products, and maintain an organized sales area.
Essential Qualifications
- Customer Focus: Excellent customer service skills, with a strong emphasis on building rapport with members and guests.
- Technical Skills: Proficiency in computer applications, POS systems, and other relevant tools necessary for effective performance.
- Pickleball Knowledge: Familiarity with pickleball rules, regulations, and techniques beneficial for successful execution of duties.
- Physical Abilities: Ability to lift up to 30lbs and work in a dynamic environment.
