What are the responsibilities and job description for the Receptionist & Billing Support position at REYNOLDS PARRINO SHADWICK, PA?
Benefits:
Summary
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Summary
- Perform essential front desk operations, answering phones, directing calls and greeting visitors for busy law firm.
- Support Legal Assistants & Attorneys with faxes, mail, answering phones, and other day-to-day operations.
- Support Office Manager with monthly billing processing.
- Perform duties necessary to accurately and timely produce client invoices in accordance with client billing guidelines
- Manage a multi-line VoIP phone system to answer, screen, transfer calls, and collect relevant information to assist clients. Review all voicemails.
- Greet visitors and direct them to the appropriate location within the office.
- Receive and organize incoming mail deliveries from USPS, FedEx, and UPS, ensuring all items are distributed to the correct recipients.
- Maintain a constant presence at the front desk to handle phone calls and visitors.
- Oversee the receipt and transmission of all faxes.
- Keep the kitchen area clean and well-organized.
- Input data into database program for monthly invoice processing.
- Process monthly billing statements.
- Provide assistance with special projects as requested by the attorney or office manager.
- Minimum High School Diploma or equivalent.
- 1-2 years of experience in an office environment; experience in a legal office is a plus.
- 1-2 years of experience handling phone calls and greeting visitors.
- Notary certification is a plus.
- Familiarity with multi-line phone systems (VoIP system experience is a plus).
- Strong organizational skills, with the ability to follow instructions, multi-task, and meet deadlines.
- In-depth knowledge of office equipment and computer systems.
- Proficiency in Outlook, Word, and Excel is required.
- Compensation based upon experience
- Full time In Office position Monday - Friday, 8:30 am to 5:00 pm (Remote work not available for this position)
- Competitive benefits package provided
- Must have reliable transportation