What are the responsibilities and job description for the Veterinary Receptionist position at Reynolds Road Animal Hospital?
Reynolds Road Animal Hospital is seeking a Client Service Representative to join our reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.
This is a full-time position, with availability needed Monday-Friday, and every other Saturday.
Full-time benefits and compensation:
- Compensation: $15-16.25/hour, based on experience and skillset
- Health package: Medical, dental, and vision insurance
- Life insurance and disability
- Employee Assistance Program
- 401k options
- Pet care discounts
- Uniform allowance
Minimum qualifications and skillset:
- 1-3 years of veterinary experience in a clinical setting
- Commitment to a career in veterinary medicine with ongoing training
- Proficiency in the following skills:
- Computer skills
- Multitasking
- Client communication/education
- Phone etiquette
At Reynolds Road Animal Hospital, we pride ourselves on providing compassionate and personalized care to every furry friend that walks through our doors. Our dedicated team of veterinary professionals is committed to upholding the highest standards of excellence in veterinary medicine while fostering a warm and welcoming environment for both pets and their owners. With state-of-the-art facilities and a passion for animal wellness, we strive to be a trusted partner in your pet's healthcare journey. The practice was founded in 1961, and since that time, our facility has grown to include laser therapy and ultrasound, and we proudly continue to offer radiology, surgery, wellness, and dental services.
If youre interested in joining a collaborative team, we encourage you to apply. We look forward to hearing from you!
Salary : $15 - $16