Demo

Insurance Verification / Prior Authorization Representative

Rezolut
Syracuse, NY Full Time
POSTED ON 1/12/2025
AVAILABLE BEFORE 3/14/2025

Job Description

Job Description

Job Summary :

The Pre-Certification Representative is responsible for obtaining approval from insurance companies for services that require referral, pre-certification or prior authorization.

Essential Functions

  • Maintains patient demographic information and data collection systems.
  • Verify insurance eligibility for both medical and vision insurances for upcoming appointments by utilizing online websites or by contacting the carriers directly.
  • Review patient deductibles and / or copays and enter into the billing system and spreadsheets provided to the front-end department at all locations.
  • Coordinate with front end regarding scheduling errors.
  • Assist front end staff and call center staff in understanding carrier websites and verification of eligibility.
  • Enter insurance referrals as needed.
  • Broad understanding of insurance company requirements related to services that require referral, pre-certification or prior authorization required.
  • Participates in development of organization procedures and update of forms and manuals.
  • Answers questions from patients, clerical staff and insurance companies.
  • Works in conjunction with the reception to ensure clean billing.
  • Performs miscellaneous job-related duties as assigned.
  • Participates in educational activities and attends monthly staff meetings.
  • Maintains strictest confidentiality; adheres to all HIPAA guidelines / regulations.
  • Assists in development and communication of SOP for key areas to improve accuracy and understanding of processes.

Qualifications / Skills :

  • Minimum of 1 year of relevant experience and / or training, or equivalent combination of education and experience.
  • Strong knowledge of administrative and clerical procedures.
  • Proficient in computers and relevant software applications and practicing management technology.
  • Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals.
  • Knowledge of customer service principles and practices.
  • Ability to achieve team goals while demonstrating organizational values and utilizing resources responsibly.
  • Ability to be proactive and take initiative.
  • Exhibit high level of quality through attention to detail and monitoring of work.
  • Possession of strong organizational skills.
  • Excellent verbal and written communication, as well as exceptional interpersonal communication skills.
  • What We Offer :

  • Immediately accrue PTO as you work! (Full Time)
  • 6 Observed Holidays
  • Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
  • 401(k) Retirement plan
  • Employee Assistance Program
  • Who is Rezolut?

    Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes. We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services!

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