What are the responsibilities and job description for the Medical Records Clerk position at Rezolut?
Job Description
Job Description
Rezolut Imaging is looking for a Korean Speaking Medical Records Specialist to join our team!
Job Summary
The Medical Records Specialist is responsible for retrieving and processing both paper and electronic medical and billing record requests from medical facilities, physicians, patients, or other entities and responds to other general release of patient information while maintaining the confidentiality and security of PHI, assist with Korean speaking calls for billing and records inquiries
Essential Functions of a Medical Records Specialist
Works closely with administration and staff to support requests from patients and outside entities with obtaining records to support patient care and / or secure payment
Clerical duties, including answering phones, scanning, copying, printing and mail
Investigate and respond timely to inquiries received by email, phone, Teams or other means
Responsible for accurately documenting and actioning accounts
Draft communications to patients, patient representatives, payors, and outside entities as needed
Report on status of patient concerns, trends, missing information to management team
Competencies / Skills
Outstanding communications and interpersonal abilities
Knowledge of HIPPA and client confidentiality laws
Basic understanding of medical terminology and administrative processes
Strong organizational skills with an ability to effectively manage large amounts of detailed information
Strong commitment to customer satisfaction and an ability to make quick and accurate decisions
Ability to work independently with minimal supervision and as a part of a team
Ability to work at a high-volume level of accuracy
Proficient use of Microsoft Office applications (Word, Excel, Outlook) and internet resources
Willingness to learn and take on new challenges, roles and duties as assigned
General Expectations :
Behave in a professional manner
Committed to the constant pursuit of excellence and teamwork
Be punctual for scheduled work and use time appropriately
Perform duties in a conscientious and cooperative manner
Maintain confidentiality and protect the Organization by abiding by laws and principles related to confidentiality
Required Education and Experience
HS / Diploma GED equivalent
What We Offer
Health, Dental, & Vision Insurance
401(k)
Basic Life / AD&D
Disability Insurance
Paid Time Off
Employee Assistance Program
Position Type / Expected Hours of Work
Full time / 40
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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