Demo

Patient Scheduler

Rezolut
Hamburg, NY Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 4/12/2025

Job Description

Job Description

Southtowns Radiology, a Rezolut company, is seeking a Patient Scheduler to join our team!

Who is Rezolut?

Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes.

We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services!

Job Summary

The Patient Scheduler will help patients, office administrators and third party vendors schedule various imaging studies, including mammography, ultrasound, CT, MRI, PET / CT, DEXA Scans, X-Rays, etc. You will answer incoming phone calls and follow up on appointment requests submitted online.In many instances, you will be the first interaction with our practice for many patients and physician offices, and set the tone for offering them a superior experience in choosing Southtowns Radiology.

Our ideal teammate :

  • Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
  • Will work under general guidance with some expectation of autonomy.
  • Has excellent verbal and written communication skills and strong attention to detail.
  • Has the ability to prioritize tasks and to delegate them when appropriate.
  • Acts with integrity, professionalism, and confidentiality.

Your primary responsibilities will include :

  • Developing a specific understanding of the exams and procedures offered at the offices.
  • Accurately scheduling patients for exams in a timely fashion.
  • Providing a pleasant interaction with patients and providers.
  • Ensuring patient demographics and insurance information are complete and accurate.
  • Developing a detailed understanding of health insurances and radiology procedures needed to complete the billing process.
  • Completing tasks related to patient demographics and ordered imaging studies prior to the patient arriving for the exam.
  • Working with the team as it relates to scheduling exams and the duties within the department.
  • Proficiency on the computer systems used in the offices, specifically the RIS system.
  • Understanding HIPAA and HITECH and following them completely.
  • Using practice issued software and Google Suite, for office communication and remaining updated on information within the practice.
  • The scope of the position may change as necessitated by business demands.
  • E ducation and Experience

    You will need knowledge of insurances, authorization procedures and general medical terminology.

    Medical office experience is preferred, but not required, and we will train a candidate who shows interest in learning and who excels in working in this high volume, fast paced role.

    You will be a successful candidate if you are highly organized, enjoy talking with people over the phone, are helpful and courteous, and are able to move between tasks quickly and efficiently.

    What We Offer

  • Immediately accrue PTO as you work! (Full Time)
  • 6 Observed Holidays
  • Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
  • 401(k) Retirement plan
  • Employee Assistance Program
  • Rezolut University, a career pathways program to help further your career!
  • After one year in office you may be eligible to work from home.
  • Position Type / Expected Hours of Work

  • Full Time
  • Monday-Friday Shifts flex from 7a-5p. Starting shift would be 9-5
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