Lead User Interface Designer

RESPONSIBILITIES:

• Be well-versed in prototyping tools and techniques with a keen eye for accessible responsive design.
• Engage with our development and/or product teams to understand business problems and goals.
• Be comfortable and enabled to explore questions working on assorted projects on multiple platforms.
• Stay current on the latest technology and growing digital trends within UX R&D as well as FinTech.
• Collaborate closely with Clients and stakeholders to analyze product requirements / evolve features.
• Analyze and test proposed interaction design concepts using task analysis and cognitive walkthroughs.
• Develop an understanding of active and prospective Clients via secondary and primary Client research through Client interviews, usage data, etc. to detail informed Client personas and prioritized needs.
• Perform usability testing with Clients (in-person/remote); compile, analyze, and report on test results.
• Utilize current usability techniques (e.g., heuristic analysis, card sorting, affordance testing, interactive prototyping, etc.) to conduct and apply contextual inquiry and other forms of ethnographic research.
• Demonstrate proven team effort, superior analytical skills, and possess excellent interpersonal abilities.

QUALIFICATIONS:

• Bachelor's degree preferred or equivalent experience
• Minimum of 5-7 years of direct UX work experience, including FinTech, Gov, and/or Enterprise UX practices.
• Must be able to provide a portfolio of 2-4 design case studies – including FinTech, Gov, and/or Enterprise UX.
• Solid knowledge of UX design principles; experience building interactive design.
• Mature interaction design skills with strong understanding of information hierarchy are absolutely vital.
• Leverage applied knowledge of usability theory / principles; can persuade communicating design.
• Must demonstrate portfolio of interaction research / design work – school projects may be included.
• Can work independently, prioritize time between multiple projects, and adapt to different projects.
• Ability to present concepts with clarity and passion plus receive feedback with poise and empathy.
• Good judgment, strong integrity, maturity, and fairness interacting with people and confidential info.
• Strategic problem solver with bias for advanced planning to achieve scalable and sustainable growth.
• At least basic understanding of web technologies (HTML, JavaScript, CSS, databases, etc.) is expected.